Denton Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
This facility is an excellent choice for physical rehabilitation due to its highly praised therapy teams and modern amenities. However, families should be extremely vigilant regarding administrative communication and verify the facility's policies on medical supplies and hygiene products during the admissions process.
Google Reviews
Google Reviews
81 reviews on Google“Denton Rehabilitation and Nursing Center is highly regarded by many families for its exceptional physical therapy, compassionate nursing staff, and modern, beautiful new facility. While many praise the high quality of rehabilitative care and the friendly atmosphere, some reviewers have raised serious concerns regarding administrative communication, responsiveness to referrals, and the management of medical supplies.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and attentive nursing staff
- Modern, beautiful, and well-designed new facility
- High-quality food and dining experience
- Strong commitment to patient rehabilitation goals
Concerns
- Administrative communication and responsiveness to referrals (mentioned by 2 reviewers)
- Inconsistency in staff professionalism at the front desk (mentioned by 2 reviewers)
- Concerns regarding the cost and management of hygiene supplies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often naming specific staff members and residents. For negative reviews, the owner alternates between professional problem-solving and a defensive posture that challenges the reviewer's credibility or accuracy.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how you tailor rehabilitation plans to meet a resident's specific goals?
- 2Since the facility is so beautifully designed and modern, what kind of daily social activities or group outings are available to keep residents engaged?
- 3We are very impressed with the high quality of food mentioned by others; could you describe a typical daily dining menu for residents?
- 4How does the nursing team communicate important medical updates or changes in health status to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the protocol for ensuring immediate care and notifying the family?
- 6How do you manage the coordination of personal hygiene supplies and daily essentials to ensure residents always have what they need?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff worked wonders, helping her regain strength and mobility with care and patience. The nursing team was equally amazing, always attentive and supportive.”
“The food was excellent, activities were fun & provided a place for the group to gather & participate. Overall I was pleasantly blown away...best I could have imagined.”
“My mother-in-law has been at this facility for about three weeks. She has been in many different skilled nursing homes, and this one by far has earned five stars.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with medication management, care planning, and infection control appearing across multiple surveys, including concerns that prompted families to file 11 complaints over the review period. While all deficiencies show correction dates, the pattern of repeated problems in core care areas like respiratory care, nutrition safety, and pharmacy services suggests ongoing operational challenges that families should carefully evaluate during visits.
Nov 25, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 29, 2025Routine14
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 4, 2024Routine4
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Apr 4, 2024Complaint6
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 15, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 16, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Dallas County Hospital District
for profit
MILLENNIAL CARE MANAGEMENT, INC
TROY JOHNSON
Chain Affiliation
Dallas County Hospital District
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 3 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit dentonrehab.com
Medicare data downloads
Original nursing home datasets
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