A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 49 Google reviews
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Delmar Gardens of Smyrna has a middle-range Medicare overall rating. Strengths include engaging and frequent resident activities. Some reviewers note concerns about theft of personal belongings and mail (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families seeking rehabilitation or long-term care often praise the facility for its warm, family-like atmosphere and engaging activity programs. However, there are serious, recurring allegations regarding theft of personal property and inconsistent nursing care during night shifts or for high-needs residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 52 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The entire staff are amazing and professional, and the rooms and building are always clean. Moms been in other rehabs over the years after an hospital stay, and DELMAR IS THEE BEST”
“The first week I was at Delmar Gardens, my 6 yr. old granddaughter became separated from me. She was frightened and started to cry, Mona left her desk and soothed Catherine. This friendship has blossomed.”
“My father was at Delmar in Smyrna for 4 days for physical therapy. While he was there his wallet was stolen from his room. When it was "found" and returned it was missing his cash and three credit cards.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-triggered deficiencies, with 21 of 26 violations stemming from family reports across multiple surveys. The most recurring issues involve resident rights violations, care planning problems, and abuse reporting failures, with some problems like reporting suspected abuse appearing in multiple years (2023 and 2024). While all deficiencies show correction dates, the repeated nature of complaints and recurring violation types suggest ongoing care quality concerns that families should investigate thoroughly before placement.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Delmar Gardens of Smyrna
for profit
Delmar Gardens
12 facilities nationwide
Chain avg rating: 3.0/5 · Rank 11 of 13
Owners
Delmar Gardens Enterprises INC
Owner · Organization
Gabe Grossberg and George Grossberg, Trustees of the Henry and Barbara
Owner (parent company) · Organization
George Grossberg and Gabe Grossberg, Trustees of the Henry and Barbara
Owner (parent company) · Organization
Goldberg-Nom LLC
Owner (parent company) · Organization
Non-Gst Family Trust Est U/w of Israel Goldberg Fbo Janice Bitanski
Owner (parent company) · Organization
Non-Gst Family Trust Established U/w of Israel Goldberg Fbo Harry Zvi
Owner (parent company) · Organization
Non-Gstfamily Trust Est U/w Israel Goldberg Fbo Diane Fredman
Owner (parent company) · Organization
Grossberg, Gabe
Owner (parent company)
Grossberg, George
Owner (parent company)
Key personnel
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