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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 15 Google reviews
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Degraff Memorial Hospital-Skilled Nursing Facility has a middle-range Medicare overall rating. Strengths include effective physical and occupational therapy. Some reviewers note concerns about infrequent bathing and hygiene neglect (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
DeGraff Memorial Hospital-Skilled Nursing Facility receives highly polarized feedback, with some families praising the therapy teams and cleanliness, while others report severe neglect and unprofessional conduct. Critical concerns include infrequent bathing, slow response times, and poor communication regarding medical records. Prospective families should be aware of the significant disparity between positive rehab experiences and reports of substandard long-term care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 15 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My experience at DeGraff was way better then expected. I didn't have a bad caregiver. Everyone was competent to excellent. The physical/occupational therapy staff was great.”
“They Will leave them sitting soiled and wet for hours at a time and if you say something they give you rude looks and comments. They barley take showers it's rare if they get them once a week !”
“Physical therapy as well as the occupational therapy was very good compared to other places I've been in the nursing staff there were very very friendly as well as very responsive.”
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered inspections, including concerns about accident prevention and abuse reporting procedures. The facility has faced recurring issues with resident safety, care quality (including wound care and mobility assistance), and building safety systems across multiple surveys from 2021 to 2024. While all deficiencies show correction dates, the pattern of safety-related problems warrants careful consideration during any visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Degraff Memorial Hospital-Skilled Nursing Facility
for profit
Owners
Kaleida Health
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
15 reviews from families & visitors
Official Website
Visit degraffmedicalpark.org
Medicare data downloads
Original nursing home datasets
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