Deerfield Beach Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 111 Google reviews
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What this means for your family
While the therapy department receives praise for helping patients recover, the facility suffers from systemic issues regarding hygiene, communication, and basic patient care. If you choose this facility, you must be prepared to be a constant, daily advocate for your loved one, as many families report that staff responsiveness and basic needs are frequently neglected.
Google Reviews
Google Reviews
111 reviews on Google“Deerfield Beach Health and Rehabilitation Center receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and unresponsive staff. While some patients praise the physical and occupational therapy teams for aiding their recovery, these positive experiences are frequently overshadowed by reports of missing personal belongings, medication errors, and significant communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Some individual staff members described as caring
- Occasional positive experiences with short-term rehab
Concerns
- Neglect and slow response to call lights (mentioned by 18 reviewers)
- Unsanitary conditions and strong odors (mentioned by 12 reviewers)
- Theft or loss of personal belongings (mentioned by 8 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 11 reviewers)
- Medication management errors or delays (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 115 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the size of the facility with 194 residents, what specific protocols do you have in place to ensure call lights are answered promptly?
- 2I noticed some feedback regarding the cleanliness of the facility; could you walk me through your current housekeeping schedule and how you maintain sanitary conditions in resident rooms?
- 3How does your team ensure consistent communication with families, especially when we are trying to reach staff for updates on our loved one's care?
- 4Regarding personal belongings, what security measures or labeling systems do you use to help prevent items from being misplaced or lost?
- 5Since physical and occupational therapy are noted strengths here, how are these services integrated into the daily routine for residents who need ongoing rehabilitation?
- 6Can you explain your process for medication management to ensure that doses are administered accurately and on time?
Personalized based on this facility's data
Key Review Excerpts
“My Uncle has been there since January 9th fell on his second day, sent him to the hospital where he had brain surgery due to a bilateral brain bleed, leaves the hospital goes back to this nightmare of a place. I visited February 3rd, his roommate fell, my uncle soiled himself at the same time. I pushed the call bell noone EVER came, I had to find the nurse.”
“I want to compliment the therapy staff at this facility.They saved my brothers life over the last 90 days. We were giving him Last Rites before the therapy team worked its magic!”
“The facility appears severely neglected and rundown. There are visible signs of mold, constant water leaks, and broken air-conditioning units that look like they’re literally coming off the walls.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent challenges with maintaining a safe, clean environment appearing repeatedly across four surveys, along with recurring issues in nutrition/hydration and medication management. Two families have filed complaints that triggered federal investigations regarding environmental conditions and equipment safety. While all deficiencies have correction dates, the pattern of repeated violations in core care areas—particularly environmental safety, resident nutrition, and medication handling—suggests ongoing quality control problems that families should carefully consider when evaluating this facility.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 6, 2025Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Nov 13, 2024Complaint1
Environmental Deficiencies
Keep all essential equipment working safely.
Nov 9, 2023Routine14
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jul 21, 2022Routine7
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Nov 9, 2023
$36,089
Ownership & Operations
Who Operates This Facility
Deerfield Beach Health and Rehabilitation Center
nonprofit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 18
Ownership & Management
Owners
Fi-Broward Nursing, LLC
Owner · Organization
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit deerfieldbeachhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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