Decatur Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (11 vs median 3.0)
- High staff turnover (60%)
- High RN turnover (56%)
Bottom 25% in AL · Below recommended RN staffing · Above average staffing · Worst in VENZA CARE MANAGEMENT chain · $25,367 in fines
What this means for your family
While the facility is praised for its cleanliness and therapy department, the recurring reports of medication errors and neglect are serious red flags. If you choose this facility, maintain a daily presence, advocate strongly for your loved one, and ensure you have a direct line of communication with the nursing administration.
Google Reviews
Google Reviews
52 reviews on Google“Decatur Health & Rehab Center receives highly polarized feedback, with some families praising the facility's cleanliness and dedicated therapy team, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with medication administration, responsiveness to call lights, and inconsistent care quality between day and night shifts. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the alarming reports of neglect from others.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and speech therapy programs
- Clean and well-maintained facility environment
- Some highly dedicated and compassionate individual staff members
- Responsive administrative staff during the tour/admission process
Concerns
- Significant delays or errors in medication administration (mentioned by 4 reviewers)
- Slow or non-existent response to call lights and patient needs (mentioned by 5 reviewers)
- Inconsistent care quality between day and night shifts (mentioned by 3 reviewers)
- Poor communication with family members regarding medical changes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is well-maintained; what steps are you currently taking to ensure that same level of consistency and responsiveness when residents use their call lights?
- 2Since medication management is a top priority for our family, could you walk us through your current process for ensuring accuracy and timely administration?
- 3We appreciate that you are active in responding to feedback online; how do you use that family input to improve communication regarding changes in a resident's health status?
- 4Given the differences in staffing patterns throughout the day, how do you ensure that the quality of care and attention remains consistent for residents during the evening and night shifts?
- 5We’ve heard great things about your physical and speech therapy programs; how are those services integrated into the daily routine to keep residents engaged and active?
- 6With the recent focus on improving your health inspection outcomes, what specific internal changes or new protocols have been implemented to better support resident safety?
Personalized based on this facility's data
Key Review Excerpts
“The people who work and care for the residents here are one of a kind. They go above and beyond. They had a carnival on Monday.”
“I can not express enough gratitude for the incredible care my Mother has received at Decatur Rehabilitation and Health Care since her admission 6 months ago.”
“Nurses/assistants changed daily. I was always told I don't normally work here. Food was cheap, no flavor. My father needed help eating & received none!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
5
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 12 complaint-triggered deficiencies, indicating families have filed reports about care issues. Recent problems span care planning, infection control, food safety, and equipment maintenance, with one abuse protection violation. While most deficiencies show correction dates, the high volume of family complaints and recurring issues with care planning and safety warrant careful consideration during any visit.
Feb 3, 2025Complaint11
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 3, 2025Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 17, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2021Routine4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 27, 2020Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Feb 3, 2025
$5,782
Fine
Feb 3, 2025
$5,782
Fine
Feb 3, 2025
$5,782
Fine
May 17, 2024
$8,021
Ownership & Operations
Who Operates This Facility
Decatur Health & Rehab Center
for profit
Chain Affiliation
Venza Care Management
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 18 of 21 (Worst)
Ownership & Management
Owners
M Melb Opco LLC
Owner (parent company) · Organization
S Melb Opco LLC
Owner (parent company) · Organization
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit decaturrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.