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Nursing HomeMedicaid Investigative

Deanwood Rehabilitation and Wellness Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5000 Nannie Helen Burroughs Ave. Ne, Deanwood · Washington, DC 20019296 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 320 Google reviews

5
4
3
2
1
Deanwood Rehabilitation and Wellness Center Nursing Home in Washington, DC — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (45 vs median 19)

Bottom 25% in DC · $80,262 in fines · Abuse citation

Source: Medicare data

What this means for your family

While many families report positive experiences with the therapy and nursing teams, the facility has a recurring pattern of cleanliness and staffing complaints. We strongly recommend conducting an unannounced visit to observe the environment firsthand and asking management specifically about their protocols for call-light response times and room sanitation.

Google Reviews

Google Reviews

320 reviews on Google
Deanwood Rehabilitation and Wellness Center receives highly polarized feedback, with many visitors praising the friendly, attentive staff and recent facility improvements, while others report serious concerns regarding hygiene, staffing levels, and quality of care. While some families feel their loved ones are well-supported by the nursing and therapy teams, others have documented distressing experiences involving poor sanitation, unresponsive staff, and inadequate medical equipment.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean4.0Activities7.0Meds5.0MemoryN/AComms6.0ValueN/A

Strengths

  • Friendly and welcoming front-desk and security staff
  • Attentive nursing and therapy teams
  • Visible facility renovations and improved cleanliness
  • Efficient and secure visitor check-in process

Concerns

  • Poor facility cleanliness and sanitation issues (mentioned by 9 reviewers)
  • Inadequate staffing levels and slow response times (mentioned by 5 reviewers)
  • Poor quality or insufficient food portions (mentioned by 4 reviewers)
  • Poorly maintained parking lot (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.72022(11)4.52023(26)4.22024(45)4.32025(53)4.02026(16)

Distribution · 151 analyzed

5
107
4
20
3
6
2
4
1
14

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has been undergoing renovations recently; what specific areas have been updated, and what is the plan for ongoing maintenance in common areas and resident rooms?
  • 2Given the current CMS staffing ratings, could you walk me through how your team manages response times for call lights during peak hours or overnight shifts?
  • 3I appreciate that your team is active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
  • 4We have heard mixed feedback regarding the dining experience; could you show us the current menu and explain how you handle special dietary needs or requests for larger portions?
  • 5What is your current protocol for ensuring consistent cleanliness and sanitation in resident living spaces, and how do you monitor this on a daily basis?
  • 6In the event of a medical emergency, what is your process for coordinating with local hospitals, and how do you keep family members informed during those critical moments?

Personalized based on this facility's data


Key Review Excerpts

The nurses are attentive, caring, and full of compassion, and the physical and occupational therapists are amazing. The PT and OT teams are really focused on helping patients get back to their baseline.

Family member · 2025★★★★★

The staff takes turns sleeping doing their shifts. My mom was remove but the ambulance Aug 7, 2022 by my family. When the staff proceed to check her vitals the machine was broken.

Family member · 2025☆☆☆☆

I’ve been visiting the Deanwood facility for over the past six years and have seen major improvements in the quality of services and the facilities. Most of the renovations are done and the tenants appear to be less stressed than previous years.

Visitor · 2024★★★★
Source: 320 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.86hrs
OK
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
12.1%
DC
6.6%
The district
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
19.5%
DC
12.1%
The district
12.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
15.4%
DC
7.8%
The district
8.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
DC
90.7%
The district
90.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
14.4%
DC
22.2%
The district
22.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.5%
Worse than Avg
Here
10.5%
US
4.9%
DC
8.1%
The district
7.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility58.2%
Worse than Avg
Here
58.2%
US
79.7%
DC
73.2%
The district
74.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility62.0%
Worse than Avg
Here
62.0%
US
81.8%
DC
66.0%
The district
66.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
DC
0.7%
The district
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

53deficiencies
1penalties
Well above state avg (20.1)
40 complaint-triggered
$80,262 in fines

Families have repeatedly filed complaints triggering 32 out of 107 deficiencies, indicating ongoing concerns about resident rights, care planning, and safety hazards. The facility shows persistent problems with maintaining a safe and clean environment, proper treatment according to care plans, and accurate medical record keeping across multiple years from 2019 to 2025, though all violations were reportedly corrected.

Feb 4, 2026Complaint
8
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 17, 2025Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Aug 20, 2025Complaint
3
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 31, 2025Complaint
2
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Nov 11, 2024Complaint
2
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

May 23, 2024Complaint
22
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Federal Penalties

Fine

May 23, 2024

$80,262

Ownership & Operations

Who Operates This Facility

Owner / Operator

Deanwood Rehabilitation and Wellness Center

Organization Type

for profit

Ownership & Management

Owners

Rooz, Efraim

Owner

100%

Key personnel

Alcema, AmiliaW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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