Cypress Place
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
Cypress Place offers a deeply caring and family-oriented environment that many residents find comforting. While recent reviews are overwhelmingly positive, you should verify their current housekeeping protocols and staffing levels to ensure the cleanliness standards meet your expectations.
Google Reviews
Google Reviews
38 reviews analyzed“Cypress Place is widely praised by families for its warm, loving atmosphere and a staff that treats residents with genuine kindness and respect. While many reviewers highlight a peaceful and friendly environment, a significant concern was raised regarding a lack of consistent housekeeping and cleanliness in early 2024.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Warm, welcoming atmosphere
- Friendly and helpful administration
- Clean and peaceful environment
Concerns
- Inconsistent housekeeping and cleanliness issues
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned. Negative reviews are addressed with professional empathy and an invitation to further discuss concerns with management.
Questions for Your Tour
- 1We've heard such wonderful things about how warm and welcoming the administration team is; how do you personally ensure new residents feel at home during their first few weeks?
- 2Since the staff is known for being so compassionate and attentive, how do they typically handle personalized care needs for residents in the memory care wing?
- 3Could you walk us through your daily housekeeping schedule and how you ensure the common areas and private rooms stay consistently pristine for the residents?
- 4What does a typical day of social activities and engagement look like for the residents here at Cypress Place?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting doctors or transporting a resident to the hospital?
- 6With a cozy community of 42 residents, how do you balance maintaining a peaceful environment while still encouraging a vibrant social life?
Personalized based on this facility's data
Key Review Excerpts
“The love that is shown is very apparent.”
“The staff really care about the patients here. They are always going the extra mile to show them love and kindness.”
“I have been living at cypress place for 1 and 1/2 years now, and since Shelly and Ashley has taken the place off the administration and wellness there has been a brighter light around home.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Cypress Place has a history of several Life Safety Code and Health Code violations, primarily related to fire safety systems, building maintenance, and utility testing. While these past issues were documented with specific correction dates, families should remain aware of the facility's previous challenges with compliance standards.
Nov 8, 2019Routine
Health Code (3 violations)
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
Jun 5, 2019Routine12Report
Life Safety Code (12 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to ensure that certain aspects of the outdoor area fencing comply with the licensing standards for assisted living facilities.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure that certain aspects of the outdoor area fencing comply with the licensing standards for assisted living facilities.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure the building was kept in good repair.
Ownership & Operations
Who Operates This Facility
Capstonecypress Opco, LLC
for profit
CAPSTONE HC MANAGEMENT LLC
BILLIE FOSTER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit cypressplacejefferson.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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