Cura of Monticello
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 16 Google reviews
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What this means for your family
Cura of Monticello falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. Strengths include excellent family communication with daily update calls and constant status reports. Some reviewers note concerns about critical safety issues including hour-long response times to call buttons and inadequate fall prevention. A personal tour and conversation with current residents' families will give you the best picture of daily life here.
Google Reviews
Google Reviews
16 reviews on Google“Cura of Monticello shows stark contrasts - some families report exceptional care with attentive staff and excellent communication, while others describe serious safety concerns, understaffing, and inappropriate medication practices. The facility appears to have significant inconsistencies in care quality that families should investigate thoroughly before choosing.”
Quality Themes
Tap a score for detailsStrengths
- Excellent family communication with daily update calls and constant status reports
- Quick call button response times when properly staffed - some families report 'within seconds' response
- Quality food service with variety of warm, delicious meal options
- Strong hospice and end-of-life care coordination with family support
- 24-hour staffing with accommodating policies for night-owl residents
- Engaging activity program including regular BINGO and special amenities like hot whirlpool baths
Concerns
- Critical safety issues including hour-long response times to call buttons and inadequate fall prevention
- Inconsistent staffing levels with reports of nurses yelling at residents and poor wound care protocols
- Inappropriate medication management using drugs to manage behavioral issues rather than proper dementia care
- Management issues with arbitrary rule-making and poor oversight of patient care standards
- Serious concerns about dementia care capabilities despite accepting residents with cognitive impairment
- Basic care failures including not providing requested showers and ignoring noise complaints
Rating Trends
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I understand that consistent care is a priority; could you explain how you ensure that call button response times remain prompt across all shifts, especially during periods of high staff turnover?
- 2Given that you care for residents with cognitive impairment, what specific training or protocols do you have in place to manage behavioral symptoms without relying on medication?
- 3I’ve read positive things about your daily communication updates; how do you handle family outreach if there is a change in a resident's health status or a specific care concern?
- 4Could you walk me through your current wound care protocols and how you monitor for skin integrity to ensure residents remain comfortable and safe?
- 5With the facility having 67 residents, how does your team balance the need for safety and fall prevention with the desire to maintain a warm, respectful environment for every individual?
- 6I noticed you accommodate night-owl schedules; how do you integrate these personalized routines into your daily care planning and staffing assignments?
Personalized based on this facility's data
Key Review Excerpts
“I pushed the call light and after an hour I had to run down the hall to find a nurse. If that nurse had not come help me with my Aunt we both would have ended up on the floor and in the ER.”
“I have wounds I'm supposed to be turned every 2 hours which never happens I have witnessed aids yelling and treating the other residents”
“If you are a problem patient at all their answer is to drug you up so you are no longer a problem. The drugs really took my mom away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about accident prevention, resident rights, and reporting failures, with deficiencies spanning resident rights, safety, and infection control recurring across multiple surveys. Most recent issues from 2026 remain uncorrected with only correction plans in place, while building safety problems persist across all four inspections. The facility shows a concerning pattern of repeat violations in core care areas including accident prevention and resident communication rights.
Jan 15, 2026Routine13
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jan 15, 2026Complaint5
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 16, 2025Routine9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 29, 2024Routine5
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Jul 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Payment Denial
Apr 16, 2025
17-day denial
Fine
Jul 12, 2023
$13,022
Ownership & Operations
Who Operates This Facility
Cura of Monticello
nonprofit
Chain Affiliation
Cura
6 facilities nationwide
Ownership & Management
Owners
Cura
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit curamn.org
Medicare data downloads
Original nursing home datasets
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