Cura of Melrose
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.5)
- High staff turnover (100%)
- High RN turnover (100%)
Below average in MN · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 93% of the national benchmark, which can affect medication management and response times. The facility has 11 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Google Reviews
Google Reviews
5 reviews on Google“Based on very limited review data, this facility appears to have significant care quality issues. One detailed review raises serious concerns about delayed response times and inadequate assistance with basic needs. With only 5 total reviews and mostly rating-only feedback, there's insufficient data to confidently assess this facility.”
Quality Themes
Tap a score for detailsConcerns
- Long call light response times reported by families
- Residents potentially having to manage personal care independently due to lack of staff assistance
- Facility may have poor state ratings (reviewer references checking state website)
- 80% of reviews are 1-star ratings indicating widespread dissatisfaction
Rating Trends
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through the current process for monitoring and responding to call lights to ensure timely assistance?
- 2We noticed some concerns regarding residents needing help with daily personal care; what is the current protocol for ensuring staff are available to assist residents with these routine tasks?
- 3With the facility currently working to improve its health inspection outcomes, what specific quality improvement initiatives are being implemented to raise the standard of care?
- 4How does the facility approach staff training and retention to ensure that the team is well-supported and consistent in providing care?
- 5What does a typical daily activity schedule look like to keep residents engaged and connected with one another?
- 6In the event of a medical emergency, what is your established process for coordinating with local hospitals and keeping family members informed?
Personalized based on this facility's data
Key Review Excerpts
“Long call light times, one resident mentioned having to change herself”
“You can find their state rating under the MN website”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring complaints from families, generating 8 complaint-triggered deficiencies across multiple surveys, indicating ongoing care concerns. The most frequent issues involve resident rights and communication, accident prevention and safety hazards, and infection control programs. While all deficiencies show correction dates, the pattern of repeated problems in safety supervision and resident rights suggests families should carefully evaluate the facility's consistency in maintaining standards and consider asking specific questions about these care areas during visits.
Jan 14, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 4, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 11, 2025Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jul 29, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 29, 2024Routine3
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Federal Penalties
Fine
Dec 4, 2025
$26,685
Payment Denial
Jul 29, 2025
76-day denial
Ownership & Operations
Who Operates This Facility
Cura of Melrose
nonprofit
Chain Affiliation
Cura
9 facilities nationwide
Ownership & Management
Owners
Cura
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit curamn.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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