Cumberland Valley Nursing & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 58 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (4 vs median 2.0)
- High staff turnover (56%)
Bottom 25% in KY · Below recommended RN staffing · Worst in BLUEGRASS HEALTH KY chain · $24,385 in fines
What this means for your family
While the facility is praised for its cleanliness and active social environment, the recent reports of patient neglect and poor communication are significant red flags. Before choosing this facility, we strongly recommend asking for their specific protocols on incident reporting and family notification, and verifying the stability of their pricing structure.
Google Reviews
Google Reviews
58 reviews analyzed“Cumberland Valley Nursing & Rehabilitation Center receives polarized feedback, with many reviewers praising the facility for its cleanliness, active social calendar, and caring staff. However, recent critical reviews highlight serious concerns regarding patient neglect, poor communication with families, and sudden, significant rate increases. Prospective families should weigh the positive reports of staff engagement against the specific allegations of inadequate care and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Active social and activity calendar
- Attentive and caring nursing staff
- Effective rehabilitation department
Concerns
- Lack of communication regarding patient health status and incidents (mentioned by 2 reviewers)
- Allegations of patient neglect and falls (mentioned by 2 reviewers)
- Rude or unprofessional staff interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a top priority for your team, what specific steps are you taking to ensure residents receive consistent, one-on-one attention throughout the day?
- 2We noticed some families have expressed concerns about the frequency of updates regarding their loved one's health; what is your standard process for keeping families informed about changes in condition or incidents?
- 3With the active social calendar being a highlight of the facility, could you walk us through a few of the most popular activities residents participated in this past week?
- 4Safety is our biggest priority, so could you explain your current protocols for fall prevention and how you monitor resident safety during high-risk times?
- 5How do you address feedback from families to ensure that every interaction with your staff remains professional and supportive?
- 6Since your rehabilitation department is highly regarded, how do you integrate those therapy goals into the daily care plan for long-term residents?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother has fell so many times due to negligence. None of the staff communicate with family members in a timely manner or we have to hear from the hospital that she’s there and we didn’t even know she got hurt at this nursing home.”
“My mother has been in Cumberland Valley Manor for 6 weeks. It has been a difficult transition. I met with managers August 1, August 17 (at case conference), and September 13. No one at any time mentioned a rate increase. A letter received September 13th mentioned a mandatory rate increase of 50% per day to begin on October 1st.”
“Staff very attentive to residents and it just always a bussing place with activities for everyone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about this facility, resulting in deficiencies for inadequate care planning and resident safety supervision in 2024. The facility has recurring issues with fire safety systems spanning from 2018 to 2024, along with problems in food service and nursing staffing. While all deficiencies show correction dates, the pattern of ongoing fire safety violations and recent complaint-triggered issues warrant careful consideration during your visit.
Oct 19, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 19, 2024Routine5
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 20, 2018Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Oct 19, 2024
$6,500
Fine
Oct 19, 2024
$9,146
Fine
Jun 12, 2023
$2,447
Fine
Jun 5, 2023
$2,098
Ownership & Operations
Who Operates This Facility
Cumberland Valley Nursing & Rehabilitation Center
for profit
Chain Affiliation
Bluegrass Health Ky
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 15 of 15 (Worst)
Ownership & Management
Owners
Cumberland Ky Opco Holdco LLC
Owner · Organization
Mjem Irrevocable Trust
Owner (parent company) · Organization
Fischl, Mayer
Owner (parent company)
Grinspan, Leora
Owner (parent company)
Kaplan, Judah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit cumberlandnursingky.com
Medicare data downloads
Original nursing home datasets
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