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Nursing HomeMedicaid

Cuero Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1310 E Broadway, Cuero, TX 77954120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 42 Google reviews

5
4
3
2
1
Cuero Nursing and Rehabilitation Center Nursing Home in Cuero, TX — Street View
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What this means for your family

This facility is an excellent choice for physical rehabilitation, as the therapy team is consistently praised for their expertise. However, families should be vigilant regarding hygiene and cleanliness, as multiple reviewers have noted issues with odors and bedding maintenance.

Google Reviews

Google Reviews

42 reviews analyzed
Families seeking rehabilitation services will find a highly-regarded physical therapy team and a friendly, welcoming atmosphere. However, there are significant, recurring reports of hygiene issues, including unpleasant odors and unclean bedding, as well as concerns regarding inconsistent staffing levels and attentiveness to patient needs.

Quality Themes

Tap a score for details
Food6.0Staff7.0Clean4.0Activities9.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Outstanding physical therapy and rehab services
  • Friendly and compassionate nursing staff
  • Engaging and frequent resident activities
  • Clean and well-maintained facility environment

Concerns

  • Unpleasant odors and hygiene issues in hallways/rooms (mentioned by 4 reviewers)
  • Inconsistent staffing or lack of attentiveness (mentioned by 3 reviewers)
  • Issues with cleanliness of bedding and linens (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.32019(6)1.02021(2)5.02022(2)4.72023(25)3.72024(3)3.92025(9)1.02026(1)

Distribution

5
28
4
1
3
1
2
2
1
7

How They Respond to Reviews

85%response rate
Generic

The owner primarily uses highly repetitive, templated responses that often fail to address the specific content of the review. While they attempt to personalize by using names, the core messaging is a copy-paste pattern of thanking the reviewer and stating they will share feedback with the team.

Questions for Your Tour

  • 1We noticed how much the management engages with feedback from the community; how is the facility currently working to address recent feedback regarding hallway cleanliness and room odors?
  • 2Since we've heard great things about your physical therapy and rehab services, could you tell us more about how the therapy team works with residents to meet their mobility goals?
  • 3What specific steps are being taken to ensure that staffing levels are consistent and that every resident receives attentive, timely care throughout the day and night?
  • 4How do you manage the laundry and linen rotation to ensure that bedding is always fresh and clean for the residents?
  • 5Could you describe what a typical day looks like for residents in terms of social activities and group engagement?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with doctors?

Personalized based on this facility's data


Key Review Excerpts

The physical therapist was fantastic and showed he really cared.

Rehab patient's family · 2024☆☆☆☆

The staff goes above and beyond at all times and the facility is extremely nice !

Long-term resident's family · 2023★★★★★

Always on time giving his medicines.. and also explaining why needed certain new medicines. The food was good.

Rehab patient's family · 2025★★★★★
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
3.12hrs
76%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

14

measures

Worse Than Avg

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
TX
14.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
TX
2.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
TX
14.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
15.4%
TX
9.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
TX
96.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
14.4%
TX
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
81.8%
TX
89.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.4%
Better than Avg
Here
92.4%
US
79.7%
TX
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (9.1)
15 complaint-triggered
$32,806 in fines

This facility has significant concerns with 60% of deficiencies triggered by family complaints, indicating ongoing resident care issues. The most recurring problems involve medication management, medical records handling, and food service quality. While most deficiencies show correction dates, the pattern of repeated issues across multiple surveys—particularly with pharmacy services and record-keeping appearing in nearly every inspection—suggests systemic care challenges that families should carefully evaluate before choosing this facility.

Jul 10, 2025Complaint
4
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 18, 2024Routine
4
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0814MinorCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Sep 28, 2024Complaint
4
0689Severe

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0805Severe

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0602Minor

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Sep 15, 2023Complaint
6
0695ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 6, 2023Complaint
1
0760Severe

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 30, 2022Routine
6
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Sep 28, 2024

$16,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Citizens Medical Center County of Victoria

Organization Type

government

Management Company

REGENCY IHS OF CUERO, LLC

Administrator

ANTHONY J VILLANUEVA

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 54 of 67

Ownership & Management

Owners

Citizens Medical Center County of Victoria

Owner · Organization

100%

Regency Ihs of Cuero LLC

Owner · Organization

Csv Rhea Management Holdco, LLC

Owner (parent company) · Organization

Dwd TX Holdings LLC

Owner (parent company) · Organization

Jack and Nancy Dwyer Workforce Development Center INC

Owner (parent company) · Organization

Reg Hg Opco 1, LLC

Owner (parent company) · Organization

Reg Hg Opco LLC

Owner (parent company) · Organization

Reg Operator Holdco LLC

Owner (parent company) · Organization

Regency Texas Holdings LLC

Owner (parent company) · Organization

Key personnel

Carvajal, AntonioManaging Control - Governing BodyClapp, BarbaraManaging Control - Governing BodyCortese, DarenManaging Control - Governing BodyGibson, PatriciaManaging Control - Governing BodyGonzales, VeronicaManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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