Crystal Ridge Assisted Living LLC
Families consistently rate this highly — reviewers highlight attentive 24-hour awake staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
Crystal Ridge is an excellent choice for families seeking a small, intimate setting with 24-hour awake staffing and high-quality dining. The hands-on management provides a level of personalized attention and responsiveness that is rare in larger facilities.
Google Reviews
Google Reviews
12 reviews analyzed“Crystal Ridge is highly regarded for its intimate, home-like atmosphere and its dedicated, hands-on management. Families specifically praise the 24-hour awake staff, the high quality of homemade meals, and the compassionate, professional care provided by the owner and staff.”
Quality Themes
Tap a score for detailsStrengths
- Attentive 24-hour awake staff
- Compassionate and hands-on management
- High-quality, homemade meals
- Clean and beautiful facility environment
- Small, intimate resident capacity
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is described as a small and intimate community, how does the smaller resident capacity help create a sense of family for the residents?
- 2We were so impressed by the mentions of the high-quality, homemade meals; could you tell us more about how the menu is planned and if residents have input on what's served?
- 3It’s wonderful to see such high praise for the management team's hands-on approach; how does the leadership stay involved in the day-to-day care of the residents?
- 4With the 24-hour awake staff mentioned in your reviews, how do you ensure that medical emergencies or sudden changes in health are handled quickly during the overnight hours?
- 5What kind of daily activities or social events do you host to keep the residents engaged and connected within this beautiful environment?
- 6We noticed the facility is exceptionally clean and well-maintained; what kind of daily routines are in place to keep the living spaces looking so beautiful?
Personalized based on this facility's data
Key Review Excerpts
“The importance of placing your loved one in a home that is top tier, in every way, will bring peace and comfort to everyone involved in this process. I cannot emphasize enough how important it is to have 24 hour awake staff that Crystal Ridge offers.”
“Corina and Monica manage the place, and they are very "hands on." When my father was sundowning, Monica stayed there all night some nights to help calm him down.”
“The best feature, not found at most facilities, is the nighttime caretaker on duty. Mom’s needs are answered around the clock.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Feb 5, 2026Complaint
The following deficiency was found during the on-site compliance inspection and investigation of complaint 00132186 conducted on February 5, 2026:
Based on observation, record review, documentation review, and interview, the manager failed to ensure that a caregiver's and assistant caregiver's skills and knowledge were verified and documented before providing physical health services, according to policies and procedures, for one of two employees sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs. Findings include: 1. During the on-site inspection, the Compliance Officers observed E2 assisting residents to the dining room table for lunch. 2. A review of E2’s personnel record revealed no documentation that E2's skills and knowledge were verified and documented before providing physical health services. Based on E2’s hire date, this documentation was required. 3. A review of the facility’s policies and procedures revealed a policy titled "Caregiver and Volunteer.” The policy and procedure stated, "The skills and knowledge are verified by manager at the time of orientation, before providing assisted living services to a resident." 4. In an exit interview, the findings were reviewed with E1 and E5, and no additional information was provided.
Apr 27, 2023RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on April 27, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
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References & Resources
Google Maps
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Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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