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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 57 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Crowne Health Care of Mobile has a middle-range Medicare overall rating. Strengths include effective physical and occupational therapy. Some reviewers note concerns about understaffing and slow response times, especially on evening/night shifts (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Crowne Health Care of Mobile receives highly polarized feedback, with some families praising the dedicated nursing staff and successful rehabilitation outcomes, while others report severe concerns regarding neglect, poor communication, and hygiene. While long-term residents and rehab patients often highlight compassionate care, multiple reviewers have raised alarms about understaffing, particularly during evening and night shifts, and a lack of accountability from administration.
Quality Themes
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Concerns
Rating Trends
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Distribution · 58 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The day shift is great. They treat my mother awesome. Mrs Linda that does the PT is absolutely AMAZING. The EVENING and Night shift how ever are AWFUL.”
“My mother went in walking and independent a year later she was bed written had bed soars and was givin strong psychotic med, my mom passed away there.”
“In the past year my 88 yr old mother has had 2 slip and fall accidents resulting in a broken ankle, and then almost exactly 1year later she has a broken leg. In both cases, they neglect to contact myself.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
10
measures
5
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a pattern of building safety and electrical system issues across all three federal inspections from 2017-2019, with recurring problems in fire safety systems, electrical equipment, and emergency exits. The most frequent issues involved electrical systems and fire safety equipment, with some problems like improper power strip usage and sprinkler system maintenance appearing multiple times. All deficiencies were corrected by the facility, but the recurring nature of safety violations suggests potential ongoing maintenance challenges that families should inquire about during visits.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Crowne Health Care of Mobile
for profit
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 8 of 18
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
57 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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