Crowne Health Care of Mobile
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 55 Google reviews
Watch Crowne Health Care of Mobile
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility shows a clear divide in quality between its rehabilitation services and its long-term care, particularly regarding evening staffing. If you are considering this facility, I strongly recommend visiting during evening or weekend hours to observe staffing levels yourself and asking for a clear, written policy on how the facility communicates patient accidents to family members.
Google Reviews
Google Reviews
55 reviews on Google“Crowne Health Care of Mobile receives highly polarized feedback, with some families praising the dedicated nursing staff and successful rehabilitation outcomes, while others report severe concerns regarding neglect, poor communication, and hygiene. While long-term residents and rehab patients often highlight compassionate care, multiple reviewers have raised alarms about understaffing, particularly during evening and night shifts, and a lack of accountability from administration.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Successful rehabilitation and recovery outcomes
- Long-term stability for residents with complex needs
Concerns
- Understaffing and slow response times, especially on evening/night shifts (mentioned by 3 reviewers)
- Poor hygiene and lack of timely assistance with personal care/incontinence (mentioned by 4 reviewers)
- Lack of administrative accountability and poor communication regarding incidents (mentioned by 4 reviewers)
- Poor food quality and small portion sizes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star CMS staffing rating, how do you ensure that level of coverage remains consistent during the evening and night shifts?
- 2I noticed some feedback regarding personal care assistance; what is your protocol for ensuring residents receive timely help with hygiene and incontinence needs?
- 3Could you walk me through your process for communicating with families when an incident occurs or a resident's health status changes?
- 4With the focus on rehabilitation and recovery here, how do you integrate physical and occupational therapy into the daily activity schedule for long-term residents?
- 5I see there have been some concerns regarding dining; what steps are you taking to improve the quality and variety of the meals served to residents?
- 6Since you actively engage with online feedback, what is the best way for families to share concerns or suggestions directly with the administration to ensure they are addressed promptly?
Personalized based on this facility's data
Key Review Excerpts
“After 7 weeks of rehab I am now able to walk on both feet with a walker. I can get in and out of bed by myself. My stay at Crowne Health Care of Mobile was nothing but excellent.”
“The day shift is great. They treat my mother awesome. Mrs Linda that does the PT is absolutely AMAZING. The EVENING and Night shift how ever are AWFUL.”
“My mother went in walking and independent a year later she was bed written had bed soars and was givin strong psychotic med, my mom passed away there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
10
measures
5
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of building safety and electrical system issues across all three federal inspections from 2017-2019, with recurring problems in fire safety systems, electrical equipment, and emergency exits. The most frequent issues involved electrical systems and fire safety equipment, with some problems like improper power strip usage and sprinkler system maintenance appearing multiple times. All deficiencies were corrected by the facility, but the recurring nature of safety violations suggests potential ongoing maintenance challenges that families should inquire about during visits.
Sep 19, 2019Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 16, 2018Routine7
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 22, 2017Routine4
Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Crowne Health Care of Mobile
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 8 of 18
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Little Sisters of the Poor Sacred Heart Residence
2.6 miNursing Home · Mobile, AL
Lynwood Rehabilitation and Healthcare Center
2.7 miNursing Home · Mobile, AL
Springhill Senior Residence
2.8 miNursing Home · Mobile, AL
Ashland Place Health and Rehabilitation, LLC
2.8 miNursing Home · Mobile, AL
Crowne Health Care of Springhill
2.9 miNursing Home · Mobile, AL
Palm Gardens Health and Rehabilitation, LLC
3.0 miNursing Home · Mobile, AL