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Nursing HomeMedicaid

Crown Rehab and Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3001 East Elm, Harrisonville, MO 64701118 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 73 Google reviews

5
4
3
2
1
Crown Rehab and Healthcare Center Nursing Home in Harrisonville, MO — Street View
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What this means for your family

Crown Rehab offers an exceptionally active social calendar and a friendly environment that many families appreciate. However, given the serious reports of wound care negligence and hygiene issues, it is critical that you conduct a thorough tour and ask specifically about their protocols for pressure sore prevention and staff-to-patient ratios during weekends.

Google Reviews

Google Reviews

73 reviews on Google
Crown Rehab and Healthcare Center receives polarized feedback, with many reviewers praising the facility for its warm, attentive staff and engaging activities department. However, several families have raised serious concerns regarding clinical negligence, including issues with wound care, hygiene, and inconsistent meal service. Prospective families should carefully weigh the positive reports of a friendly atmosphere against the specific, recurring reports of neglect and communication failures.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean6.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Warm, attentive nursing staff
  • Active and engaging activities department
  • Clean, well-maintained facility
  • Helpful administrative support for insurance/transitions

Concerns

  • Negligence in wound care and hygiene (mentioned by 4 reviewers)
  • Inconsistent or poor quality meal service (mentioned by 3 reviewers)
  • Loss of resident personal belongings (mentioned by 2 reviewers)
  • Understaffing leading to slow response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(5)'19(1)'22(9)'24(17)'26(6)

Distribution · 81 analyzed

5
60
4
4
3
0
2
4
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure timely responses to call lights and resident assistance requests?
  • 2I noticed some feedback regarding wound care and hygiene; could you walk me through your clinical oversight process for monitoring skin integrity and daily personal care?
  • 3With the dining experience being an area you are looking to improve, could you tell me how you currently accommodate individual dietary preferences or concerns about meal quality?
  • 4What security measures or inventory systems do you have in place to help prevent the loss of resident personal belongings?
  • 5I see your activities department is highly regarded; what are some of the most popular programs residents are participating in this month?
  • 6How does your administrative team facilitate communication with families to ensure we are kept updated on our loved one's health status and care plan changes?

Personalized based on this facility's data


Key Review Excerpts

My mother in law was brought here with need for wound care, but they did not turn her every couple hours and then left her sitting on her painful wounds for hours on end until one morning her sores turned black and she was admitted to the hospital with sepsis!

Long-term resident's family · 2022☆☆☆☆

They have the most active activities department I have ever experienced. Their staff are all very kind as well.

Visitor/Family member · 2023★★★★★

The staff is kind and caring, even though they are understaffed. The administration has been so helpful in dealing with paperwork and insurance, besides being nice people.

Long-term resident's family · 2022★★★★
Source: 73 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

10

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility48.1%
Worse than Avg
Here
48.1%
US
12.1%
MO
16.7%
Cass
8.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility79.9%
Worse than Avg
Here
79.9%
US
93.4%
MO
84.4%
Cass
96.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Worse than Avg
Here
81.0%
US
95.5%
MO
90.9%
Cass
95.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
15.5%
MO
23.6%
Cass
14.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.5%
MO
25.4%
Cass
22.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
MO
18.9%
Cass
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility32.8%
Worse than Avg
Here
32.8%
US
81.8%
MO
65.9%
Cass
87.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility43.7%
Worse than Avg
Here
43.7%
US
79.8%
MO
63.5%
Cass
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
MO
2.2%
Cass
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (12.0)

Crown Rehab shows recurring issues across multiple surveys in fire safety systems, food service, and nursing staff training that persist over time. The facility has faced 54 deficiencies spanning three years, with repeated problems including sprinkler system maintenance, fire alarm testing, food temperature control, and nurse aide competency requirements. While all deficiencies show correction dates, the pattern of similar violations reappearing suggests ongoing operational challenges families should investigate during visits.

Mar 24, 2025Routine
16
0353Potential for harm · Pattern

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0553Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Jul 21, 2023Routine
23
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0929Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Mar 7, 2022Routine
15
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Crown Rehab and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Ama Holdings

Chain Size

14 facilities nationwide

Chain avg rating: 1.7/5 · Rank 5 of 14

Ownership & Management

Owners

Mo Operation Holdings De Spe LLC

Owner · Organization

99%

Ama Holdings LLC

Owner (parent company) · Organization

Def Holdings LLC

Owner (parent company) · Organization

Marx, Asher

Owner (parent company)

Wolf, Jacques

Owner (parent company)

Key personnel

Marx, AsherOfficer / DirectorWolf, JacquesOfficer / DirectorMarx, AsherManagerWolf, JacquesManager
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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