Crosbyton Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 14 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere with highly attentive nursing staff. The consistent praise for staff longevity and compassion suggests a stable and caring environment for long-term care.
Google Reviews
Google Reviews
14 reviews analyzed“Families can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. While the facility is noted for its clean, cozy, and comfortable atmosphere, there is a single outlier review expressing extreme dissatisfaction that lacks specific details.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Family-oriented care culture
- Clean and comfortable environment
- Professional administrative team
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a high staffing rating, how do you ensure that the nursing team maintains that same level of attentive, one-on-one care during busy shift changes?
- 2We've heard wonderful things about the professional administrative team here; how do you involve families in the care planning process?
- 3Since the facility is a cozy size with 53 residents, what kind of daily social activities or group outings are available to keep everyone engaged?
- 4Can you walk us through the protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
- 5We want to ensure the environment stays as clean and comfortable as it's known to be; what are your daily routines for maintaining the resident living areas?
- 6How does the staff work together to maintain the compassionate, family-oriented culture that people often mention when visiting?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are so helpful from the ADON Vicky who is courteous when i make visits to my pt. to the nurse Carrie who shows so much compassion with her residents and is knowledgeable on there care anytime I ask her questions about them.”
“The staff at Crosbyton Nursing and Rehab treat their residents as part of their family! They work tirelessly to provide the best care for the residents. The food, activities, care, and staff are top notch!”
“I have had my mother, father, step-dad, all my grandparents and many aunts and uncles and numerous friends with family member in this facility. It has always been cozy and comfortable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
3
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections citing serious concerns about abuse prevention and care planning, with these issues persisting across multiple surveys. The facility shows recurring problems in nutrition and dietary services, care planning, and abuse prevention policies that have appeared in several inspections over time. While most deficiencies show correction dates, the pattern of repeat violations in critical care areas warrants careful consideration during any visit.
Dec 2, 2025Routine17
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Feb 6, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 6, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 31, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jun 9, 2023Routine8
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 10, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Booker Hospital District
for profit
SKYBLUE HEALTHCARE
HEATHER HARGER DUPLICATE2
Chain Affiliation
Skyblue Healthcare
10 facilities nationwide
Chain avg rating: 1.8/5 · Rank 1 of 4 (Best)
Ownership & Management
Owners
Booker Hospital District
Owner · Organization
Sb Crosbyton Property Holdings LLC
Owner (parent company) · Organization
Sb Lakeside Healthcare Management LLC
Owner (parent company) · Organization
Ganz, David
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit crosbytoncare.com
Medicare data downloads
Original nursing home datasets
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