See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Creston Village Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight compassionate and dedicated staff. Schedule a visit to confirm the fit.

1919 Creston Road, Paso Robles, CA 93446130 bedsLicensed & Active
Google rating
4.6/5

based on 8 Google reviews

5
4
3
2
1

Watch Creston Village Assisted Living and Memory Care

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly regarded for its compassionate staff and successful memory care transitions. However, families should investigate the current state of the dining services and emergency response protocols, as recent feedback indicates significant delays in food service and assistance.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect a caring environment with staff members who go above and beyond, such as volunteering personal time to assist with resident transport. However, there are serious concerns regarding dining service delays and a lack of specialized dietary options for diabetic residents.

Quality Themes

Tap a score for details
Food1.0Staff9.0CleanN/AActivities8.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and dedicated staff
  • Smooth transition process for memory care
  • Engaging resident activities
  • Knowledgeable marketing and admissions team

Concerns

  • Long wait times for food and lack of dietary menus

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02020(1)5.02023(3)5.02024(2)2.02025(2)

Distribution · 10 analyzed

5
8
4
0
3
0
2
2
1
0

How They Respond to Reviews

75%response rate
Good

The owner provides personalized responses that acknowledge specific reviewers by name and reference details from their feedback. They use a warm, community-focused tone to reinforce the facility's mission of care.

Questions for Your Tour

  • 1I've heard wonderful things about how compassionate and dedicated your staff is; how do you ensure that level of care remains consistent during shift changes?
  • 2We are looking for a smooth transition for our loved one; what does your admissions team do to help families navigate the move into memory care?
  • 3Could you tell us more about the daily activity calendar and how you keep residents engaged with different programs?
  • 4Regarding mealtime, could you show us the current dietary menus and explain how you manage requests for specific nutritional needs or timing?
  • 5How do you manage dining service to ensure residents receive their meals promptly and at the right temperature?
  • 6In the event of a medical emergency during the night, what are the specific protocols for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

Recently my mom had to go to the hospital on a Sunday when Creston had no drivers on staff to bring her back and their activities director, Julie, volunteered on her day of to go pick her up.

Long-term resident's family · 2024★★★★★

My Mother moved into Creston Village in 2016 as an assisted living resident at age 92. She enjoyed her independence and meeting residents with similar interests. Living nearby we would visit regularly and the care she has received is excellent.

Long-term resident's family · 2020★★★★★

Ms. Lawrence was kind, knowledgeable, helpful, and answered all questions. My mother will be comfortable and well cared for at Creston Village.

Prospective resident's family · 2024★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

29total
18 Type A— immediate health risk
14 Type B— non-compliance
Clean record— no deficiencies found
Mar 25, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 3, 2026Other
Clean

The facility was visited for a Case Management - Other review on March 3, 2026. The visit included gathering documentation, conducting interviews, and touring select areas. No deficiencies were issued during this specific visit, with the LPA planning to return later to conclude the investigation.

Jan 6, 2026Inspection
Clean

The facility underwent an unannounced annual inspection on January 6, 2026. The inspection covered a full walkthrough of the facility, including both the main and memory care units. No deficiencies were cited during this review, indicating compliance with current licensing standards.

Mar 11, 2025Other
Clean

The unannounced Case Management visit on 03/11/2025 revealed a significant incident involving the theft of medication from a resident's private storage. Two deficiencies were cited, including a failure to safeguard resident property and a failure to maintain appropriate safety standards following the theft. The facility was required to submit a Plan of Correction addressing medication storage policies and staff training.

Mar 11, 2025Complaint
Clean

The unannounced Case Management visit on 03/11/2025 revealed a significant incident involving the theft of medication from a resident's private storage. Two deficiencies were cited, including a failure to safeguard resident property and a failure to maintain appropriate safety standards following the theft. The facility was required to submit a Plan of Correction addressing medication storage policies and staff training.

Jan 23, 2025Inspection
Clean

The facility underwent an annual inspection on January 23, 2025. The inspection covered a full walkthrough, and the LPA noted positive observations regarding the facility's exterior, rooms, and safety equipment. The final review indicated no violations or citations were issued at this time.

Jan 23, 2025Complaint
Clean

The facility underwent an annual inspection on January 23, 2025. The inspection covered a full walkthrough, and the LPA noted positive observations regarding the facility's exterior, rooms, and safety equipment. The final review indicated no violations or citations were issued at this time.

Dec 19, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Welltower Pegasus Tenant LLC; Psl Associates LLC

Administrator

ADAM BRAMWELL

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call