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Assisted Living

Crest Home for the Elderly

Limited public data on Crest Home for the Elderly. Call, tour, and ask to meet current residents' families — your own impression matters most.

4460 Crest View Drive, Norco, CA 9286029 bedsLicensed & Active
Google rating
3.0/5

based on 6 Google reviews

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Crest Home for the Elderly Assisted Living in Norco, CA — Street View
Street View

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What this means for your family

While some reviewers praise the cleanliness and caring nature of the staff, there is a serious reported issue regarding management's lack of professionalism and communication. If you choose this facility, we recommend conducting an in-person visit to verify that the staff's attitude meets your family's needs.

Google Reviews

Google Reviews

6 reviews on Google
Families should be aware of significant inconsistencies in management communication, as one reviewer reported being rudely disconnected when seeking care details for a relative. While some visitors find the facility clean and the staff caring, there is a lack of detailed information regarding specific care services or amenities.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms0.0ValueN/A

Strengths

  • Clean and well-maintained environment
  • Caring and wonderful staff
  • Good management (per positive review)

Rating Trends

Tap a year to see what changed

2345.02020(1)1.02021(1)5.02022(1)1.02023(1)5.02024(1)1.02026(1)

Distribution · 6 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the home is; what are your daily routines for keeping the common areas so tidy?
  • 2Since the staff is often described as so caring, how do you ensure that each resident's unique personality and preferences are integrated into their daily care?
  • 3What is your process for keeping families updated on any changes in a resident's health or daily well-being?
  • 4In a cozy setting of 29 residents, how do you organize daily social activities to ensure everyone feels included and engaged?
  • 5Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 6How does the management team work closely with the caregivers to address any care needs or administrative updates as they arise?

Personalized based on this facility's data


Key Review Excerpts

Wonderful facility! Clean and well kept with a wonderful staff.

Visitor · 2022★★★★★

I called to speak to someone in management for my uncles care and the man behind the phone would not give me his name and he rudely hung up on me I’m trying to get my family member moved ASAP!!!

Family member seeking care · 2023☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

29total
10 Type A— immediate health risk
6 Type B— non-compliance
Clean record— no deficiencies found
Apr 7, 2026Other
Clean

FACILITY EVALUATION REPORT

Feb 20, 2026Complaint
Clean

This report details a complaint investigation conducted on 02/20/2026 regarding allegations of staff pushing a resident and staff engaging in a verbal altercation. Based on interviews with residents and staff, and a review of records, both allegations were found to be unsubstantiated.

Nov 25, 2025Inspection
Clean

The facility underwent a required comprehensive annual inspection. Deficiencies were cited across multiple areas, including documentation of PRN medication administration (Type A), fire safety due to locked exit gates (Type A), and improper storage/access to food supplies (Type B). Immediate corrective action is required for the Type A violations.

Aug 21, 2025Other
Clean

The facility underwent an unannounced Case Management Incident Visit. The Licensing Program Analyst conducted interviews with residents and staff and reviewed necessary documentation. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

Jul 17, 2025Complaint
Clean

This report details a complaint investigation conducted on 07/25/2024, with findings documented on 07/17/2025. The allegations regarding unsecured medications and non-adherence to medication schedules were found to be unsubstantiated based on the evidence gathered. Furthermore, the final narrative explicitly states that no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

May 15, 2025Complaint
Clean

The investigation was conducted following a complaint and covered several allegations. Of the multiple allegations reviewed, only the fire alarm cover presented a noted deficiency. All other allegations regarding resident injury, hygiene, food quality, record keeping, and staffing were deemed unsubstantiated by the investigator.

Apr 29, 2025Other
Clean

The inspection report documents an unannounced visit conducted by the Licensing Program Analyst regarding a complaint. The analyst amended the LIC9099 report to include all three allegations mentioned in the complaint, which was the primary action taken during the visit.

Apr 28, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ramasar Ghislaine

Administrator

RAMASAR, OSCAR

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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