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Nursing HomeMedicaid

Creekside Transitional Care and Rehabilitation

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

1351 West Pine Avenue, Meridian, ID 83642139 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 169 Google reviews

5
4
3
2
1
Creekside Transitional Care and Rehabilitation Nursing Home in Meridian, ID — Street View
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What this means for your family

This facility offers a strong rehabilitation program with dedicated therapy staff, making it a viable option for short-term recovery. However, families must be proactive; given the consistent reports of slow response times and dietary errors, we strongly recommend visiting frequently to monitor care and ensuring that all medical and dietary needs are clearly communicated and documented with the nursing station.

Google Reviews

Google Reviews

169 reviews on Google
Creekside Transitional Care and Rehabilitation receives highly polarized feedback, with many families praising the dedicated therapy team and compassionate nursing staff who facilitate successful recoveries. However, a significant number of reviewers report critical issues regarding chronic understaffing, slow response times to call lights, and recurring errors in dietary and medication management. Families considering this facility should weigh the strong rehabilitation outcomes against consistent reports of neglect and communication failures during off-hours.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean8.0Activities9.0Meds3.0Memory6.0Comms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Compassionate and friendly nursing staff
  • Engaging activities and community events
  • Clean and well-maintained facility environment

Concerns

  • Chronic understaffing leading to long wait times for call lights (mentioned by 12 reviewers)
  • Dietary errors and failure to accommodate food allergies (mentioned by 5 reviewers)
  • Poor communication between staff and family members (mentioned by 4 reviewers)
  • Medication management errors or delays (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(4)'18(3)'20(3)'22(16)'24(22)'26(14)

Distribution · 174 analyzed

5
137
4
9
3
2
2
1
1
25
16 reviews posted between Jan 17, 2023Jan 19, 2023 · 15 were 5-star
13 reviews posted between Mar 5, 2024Mar 7, 2024 · 13 were 5-star

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to reach their mobility goals?
  • 2How does the nursing team ensure that medication is administered accurately and on schedule, especially during shift changes?
  • 3What specific steps are in place to ensure that dietary needs and food allergies are strictly managed during meal times?
  • 4How do you ensure that call lights are answered promptly, even during busier times of the day?
  • 5What is the best way for us to stay in regular contact with the nursing staff to ensure we are updated on our loved one's care?
  • 6Could you describe some of the community events or daily activities that help keep the residents engaged and social?

Personalized based on this facility's data


Key Review Excerpts

The occupational and physical therapists literally got me back on my feet within a week.

Rehab patient · 2026★★★★★

The only set back was the untimely response for someone to help him if I wasn't there although like every other business they were short-staffed.

Long-term resident's family · 2022☆☆☆☆

They never got anything right. I'm allergic to peaches but even though it says on the slip they just ignored it and kept giving me peaches.

Rehab patient · 2025★★★☆☆
Source: 169 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
3.73hrs
91%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
14.4%
ID
16.6%
Ada
15.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
ID
14.4%
Ada
8.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.5%
ID
16.3%
Ada
15.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
15.5%
ID
20.1%
Ada
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
15.3%
ID
17.6%
Ada
18.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
ID
96.9%
Ada
98.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
79.8%
ID
86.5%
Ada
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
ID
90.6%
Ada
94.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
ID
1.7%
Ada
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Above state avg (8.8)
17 complaint-triggered
$8,278 in fines

This facility shows a concerning pattern of recurring complaint-triggered deficiencies, with families filing reports that led to 17 violations across multiple surveys. The most frequent issues involve care planning and assessments, daily care assistance, and food safety problems that have persisted from 2024 into 2025. While the facility corrects violations when cited, the repeated nature of complaints about basic care quality and food handling suggests ongoing operational challenges that families should carefully evaluate before placement.

Jun 13, 2025Complaint
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 13, 2025Routine
1
0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Mar 24, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 27, 2024Complaint
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Jun 27, 2024Routine
7
0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Mar 1, 2019Routine
18
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Federal Penalties

Fine

Mar 24, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Creekside Transitional Care and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 207 of 328

Ownership & Management

Key personnel

Allen, DanielManaging Control - Governing BodyBurnam, SoonManaging Control - Governing BodyClegg, TrentManaging Control - Governing BodyBurnam, SoonOfficer / DirectorFarnsworth, StephenOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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