Covington Post Acute
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 79 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and security, there are recurring, serious reports of neglect and poor medical follow-up. We strongly recommend that you visit unannounced and observe the level of care provided to residents, specifically asking about their protocols for hygiene and medical discharge planning.
Google Reviews
Google Reviews
79 reviews on Google“Covington Post Acute receives a high volume of positive reviews praising the facility's cleanliness, security measures, and the friendliness of the staff. However, there is a recurring pattern of serious complaints from families regarding neglect, hygiene issues, and poor medical oversight, particularly concerning patients being discharged while still ill or suffering from infections.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Secure entrance and exit systems
- Friendly and welcoming administrative staff
- Effective physical therapy and rehabilitation services
Concerns
- Neglect and poor hygiene (e.g., patients left in soiled clothing/diapers) (mentioned by 4 reviewers)
- Poor medical oversight and failure to address patient health decline (mentioned by 3 reviewers)
- Unprofessional management and staff attitudes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; how do you ensure this level of cleanliness is maintained for all residents throughout the day?
- 2We noticed the administrative team is very responsive to feedback; how does the management team involve families in the care planning process?
- 3What specific protocols are in place to ensure medication is administered accurately and on schedule every day?
- 4How does the nursing staff monitor and respond to sudden changes in a resident's health or physical condition?
- 5Could you tell us more about the physical therapy and rehabilitation services available here and how they help residents regain independence?
- 6How do you ensure that residents' personal hygiene and comfort are prioritized, especially during busy shifts?
Personalized based on this facility's data
Key Review Excerpts
“The USMC GUNNERY SERGEANT VIETNAM VET TOTALLY APPROVES SO FAR AND THAT SAYS EVERYTHING. SO FAR SO GOOD AND SAYS THE MENU IS GREAT.”
“Had some times i was not so happy about my grandmothers treatment here but when I talked to the top administrator things got straightened out and my grandmother was taking good care of!”
“When they discharged him, he was back in the hospital within 2 hours. He was septic. We have been in the hospital for 2 weeks trying to get him well. They have a few great nurses but most don’t care! They will leave the patient in dirty diapers.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Covington Post Acute has 8 deficiencies across two surveys with no complaints from families, and all violations have been corrected. The facility shows recurring issues with food safety and handling that persisted from 2021 to 2024. Other problem areas included resident rights, care planning, medication labeling, infection control, and facility safety, though most of these appeared only once and have been addressed.
Mar 25, 2026Routine9
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 7, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 15, 2021Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Covington Post Acute
for profit
Chain Affiliation
Links Healthcare Group
31 facilities nationwide
Chain avg rating: 2.8/5 · Rank 18 of 31
Ownership & Management
Owners
Clawson, Scott
Owner (parent company)
Earl, Steven
Owner (parent company)
Sanofsky, Jack
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit covingtonpostacute.com
Medicare data downloads
Original nursing home datasets
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