Nursing Home Medicare 5-star

Covenant Living of Golden Valley Care & Rehab Ctr

Strong Medicare quality ratings; public reviewers often praise excellent independent living amenities and social programs. Still worth an in-person visit.

5825 St Croix Avenue, Golden Valley, MN 55422|88 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 37 Google reviews

(763) 732-1415 Directions Website

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What this means for your family

Covenant Living of Golden Valley Care & Rehab Ctr has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: excellent independent living amenities and social programs and strong physical and occupational therapy departments. Review the component ratings and current source records before deciding.

Google Reviews

38 public Google reviews available

Covenant Living of Golden Valley is a large, multi-level senior living community that receives high praise for its independent living environment, amenities, and physical campus. However, experiences in the skilled nursing and transitional care units are inconsistent, with multiple families reporting serious concerns regarding staff responsiveness, neglect, and communication during critical recovery periods.

Quality Themes

Tap a score for details

Strengths

Excellent independent living amenities and social programs
Strong physical and occupational therapy departments
Warm, welcoming staff in independent and assisted living
Well-maintained, resort-like campus environment

Concerns

Slow or non-existent response to call buttons in nursing care (mentioned by 2 reviewers)
Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Reports of neglect and unmet basic needs in transitional/skilled care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 38 analyzed

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the resort-like atmosphere of the campus, how do you ensure that same level of attentive, personalized care transitions smoothly into the nursing and rehabilitation wing?
2I noticed that you are very active in responding to feedback online; what is your current process for families to communicate concerns or check in on their loved ones when they cannot be there in person?
3Could you walk me through the typical response protocol for call buttons in the nursing unit to ensure residents feel heard and supported promptly?
4With your strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily routine to keep them engaged and active?
5Since there have been some recent notes regarding communication, what is the best way for our family to stay updated on care plans and daily health status?
6How do you balance the high-quality social programming found in your independent living areas with the specific medical needs of those in the skilled nursing center?

Personalized based on this facility's data

Key Review Excerpts

“My person has had to pee in her bed, more than once and the trash can once because no one answered the call button. They have missed meals for her and I, personally, have not seen one kind interaction with staff.”

Skilled nursing family member · 2023★☆☆☆☆

“I thank the physical therapy department for my rapid progress. Those women know how to push you enough, without over doing it, to help you reach your goals.”

Rehab patient · 2024★★★★☆

“When she calls for a nurse, they maybe show up an hour later. A nurse will say she'll be right back and does not show up for another hour or so.”

Transitional care family member · 2021★☆☆☆☆

Source: 38 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.02hrs

Registered nurses for medical care

Total Nursing

4.70hrs

All nurses + aides combined

Staff Turnover

23%

Lower is better (< 30% = good)

RN Turnover

36%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility32.1%

Worse than Avg

Here

32.1%

14.1%

20.5%

Hennepin

16.5%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

19.5%

12.5%

Hennepin

13.2%

Residents on antipsychotic medication

↓ Lower is better

This Facility10.5%

Better than Avg

Here

10.5%

15.4%

17.1%

Hennepin

21.8%

Residents with depression symptoms

↓ Lower is better

This Facility4.0%

Better than Avg

Here

4.0%

12.8%

4.1%

Hennepin

5.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.1%

Worse than Avg

Here

26.1%

19.0%

24.5%

Hennepin

19.3%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

96.1%

Hennepin

94.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

82.0%

88.1%

Hennepin

85.5%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.4%

Better than Avg

Here

91.4%

79.8%

82.7%

Hennepin

80.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

1.6%

1.9%

Hennepin

2.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

11findings in history

Latest survey: 0 · well below MN avg (8.0)

3 complaint-triggered findings

Families have filed complaints triggering inspections that found deficiencies in resident rights, medication management, and medical records handling. The facility shows recurring issues with fire safety systems (smoke barriers and exit signs) across multiple surveys, though all violations have been corrected by the provider. While the pattern of complaint-triggered deficiencies and repeated fire safety problems warrants attention, the facility's track record of addressing identified issues may provide some reassurance.

May 22, 2025Routine3 findings

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

May 9, 2025Complaint2 findings

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 27, 2025Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 31, 2023Routine5 findings

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Covenant Living of Golden Valley Care & Rehab Ctr

Organization Type

nonprofit

Chain Affiliation

Chain Name

Covenant Living

Chain Size

15 facilities nationwide

Chain avg rating: 4.3/5 · Rank 1 of 15 (Highest rating)

Ownership & Management

Owners

Covenant Living Communities & Services

Owner · Organization

100%

Key personnel

Cunliffe, TerriW-2 Managing EmployeeBentley, SarahOfficer / DirectorChristensen, PamelaOfficer / DirectorDavis, KaraOfficer / DirectorEastburg, MarkOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(763) 732-1415

covlivinggoldenvalley.org

5825 St Croix Avenue

Golden Valley, MN 55422

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

37 reviews from families & visitors

Official Website

Visit covlivinggoldenvalley.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.