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Nursing HomeMedicaid Investigative

Courtyards Comm Living Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

907 East Walker Street, Fulton, MS 3884366 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 10 Google reviews

5
4
3
2
1
Courtyards Comm Living Center Nursing Home in Fulton, MS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6)
  • High staff turnover (66%)
  • High RN turnover (75%)

Bottom 25% in MS · Below recommended RN staffing · Worst in COMMUNITY ELDERCARE SERVICES chain · $117,659 in fines

Source: Medicare data

What this means for your family

While some rehab patients report a positive experience with therapy staff, the facility has recurring reports of severe hygiene issues and neglect. Families should conduct an unannounced visit to check for cleanliness and observe staff responsiveness before making a decision.

Google Reviews

Google Reviews

10 reviews analyzed
Courtyards Community Living Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding hygiene and professional standards. While some patients report positive experiences with physical therapy and staff compassion, others describe severe neglect, including delayed assistance with basic needs and poor clinical oversight.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean1.0ActivitiesN/AMeds1.0MemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate physical therapy staff
  • Supportive rehab environment
  • Positive patient-staff rapport

Concerns

  • Slow response times for basic patient needs (mentioned by 2 reviewers)
  • Poor facility hygiene and strong odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)1.02016(1)1.52018(2)5.02020(2)1.02021(1)2.52023(2)4.02026(1)

Distribution

5
1
4
1
3
0
2
0
1
3

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your physical therapy team; how do you integrate rehab into a resident's daily routine?
  • 2What specific steps is the facility taking to ensure the living areas and common spaces are kept fresh and clean for the residents?
  • 3Could you walk us through your process for medication management to ensure everything is handled accurately and timely?
  • 4How does the nursing staff prioritize responding to call lights or basic requests during the night shifts?
  • 5What is the protocol for handling a medical emergency after hours, and how is the family notified?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The people who work here are definitely in it because they care!! I'm here now for physical therapy and rehab and I was so afraid to come here and now I'm not looking forward to leaving , because I'm so comfortable and cared about!!

Rehab patient · 2023★★★★

The smell of urine and feces was tremendous. The smell lingered on our clothes even after we left.

Visitor · 2023☆☆☆☆

Within only 3 days of being there, my Dad was severely dehydrated, and his sugar was almost 500. He was lethargic, his eyes rolling back in his head, pupils dilated, and mumbling during our FaceTime call with him.

Long-term resident's family · 2021☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility42.2%
Worse than Avg
Here
42.2%
US
19.5%
MS
24.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
14.4%
MS
20.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
MS
1.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.6%
Better than Avg
Here
11.6%
US
19.4%
MS
21.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.3%
MS
21.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
93.4%
MS
95.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.7%
Worse than Avg
Here
72.7%
US
79.7%
MS
84.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.5%
Better than Avg
Here
91.5%
US
81.8%
MS
88.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Mixed vs Avgs
Here
1.9%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
4penalties
Above state avg (6.7)
10 complaint-triggered
$117,659 in fines

Families have filed 10 complaint reports against this facility, raising serious concerns about safety and care quality. The facility shows persistent problems with medication management, appearing across multiple surveys from 2022 to 2024, along with recurring issues in abuse protection and resident rights. While all deficiencies show correction dates, the pattern of repeated violations in critical care areas suggests ongoing challenges with consistent, safe care delivery.

May 22, 2025Routine
10
0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0565MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 12, 2024Complaint
2
0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Aug 14, 2024Complaint
4
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Aug 1, 2024Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 20, 2024Routine
18
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0835SevereCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0580SevereCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692SevereCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0865SevereCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919MinorCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Feb 20, 2024Complaint
3
0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Aug 1, 2024

$14,050

Fine

Aug 1, 2024

$41,730

Payment Denial

Aug 1, 2024

16-day denial

Fine

Feb 20, 2024

$61,879

Ownership & Operations

Who Operates This Facility

Owner / Operator

Courtyards Comm Living Center

Organization Type

for profit

Chain Affiliation

Chain Name

Community Eldercare Services

Chain Size

17 facilities nationwide

Chain avg rating: 1.8/5 · Rank 16 of 17 (Worst)

Ownership & Management

Key personnel

Wright, DouglasW-2 Managing EmployeeCommunity Eldercare Services, LLCManagerBallard, DonnaManagerWright, DouglasManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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