Countryside Health & Rehab of Newton County
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 3)
Bottom 25% in AR · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record
What this means for your family
While some families report excellent experiences with the facility's activities and cleanliness, the serious allegations regarding medication errors and neglect are concerning. We strongly recommend that you conduct an unannounced visit during a weekend or evening shift to observe staffing levels and how residents are assisted with meals, as these are specific areas of concern.
Google Reviews
Google Reviews
8 reviews on Google“Countryside Health & Rehab of Newton County receives polarized feedback, with some families praising the staff's dedication and facility cleanliness, while others report severe concerns regarding patient safety and neglect. Potential residents should be aware of serious allegations involving medication management and basic care delivery, which contrast sharply with reports of a friendly and active environment.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and trained staff
- Clean, well-maintained facility
- Variety of activities provided
- Knowledgeable administration
Concerns
- Neglect in basic care and feeding (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive consistent assistance with daily needs like feeding and hydration?
- 2How does your team manage the medication administration process to ensure accuracy and timely delivery for each resident?
- 3What steps are being taken to improve communication between the nursing staff and family members regarding a resident's daily health status?
- 4I noticed the facility offers a variety of activities; could you walk me through a typical weekly schedule and how you encourage residents to participate?
- 5What is your facility's plan for addressing the recent health inspection findings to ensure the highest standard of care moving forward?
- 6How do you handle medical emergencies or sudden changes in a resident's condition, especially during overnight or weekend shifts?
Personalized based on this facility's data
Key Review Excerpts
“I have been in several nursing homes . This is one of the best. Friendly And trained staff, Clean, Good food, Many activities, Knowledgeable Caring administration, Experienced maintenance.”
“Do not put your loved one in this nursing home unless you want them overdosed and hospitalized, their dinner taken to their room and left (even if they can’t feed themselves), and horrible bed sore down to the bone. They will cover up their Mistakes.”
“This is one of the best Nursing Homes I have known. My brother was here for almost 4 years. They treated him the very best.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring medication management and care planning deficiencies across two recent surveys in 2023 and 2024. Medication error issues and incomplete care planning persisted despite corrections, along with ongoing problems with resident assessments and infection control. While all deficiencies have correction dates, the repeated nature of core care issues suggests systemic challenges that families should carefully evaluate before choosing this facility.
Nov 15, 2024Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 6, 2023Routine13
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Ownership & Operations
Who Operates This Facility
Countryside Health & Rehab of Newton County
for profit
Ownership & Management
Owners
Box Nursing, LLC
Owner · Organization
Tmack Nursing, LLC
Owner · Organization
Box, John
Owner (parent company)
Hathorn, Amanda
Owner (parent company)
Hathorn, Michael
Owner (parent company)
Thompson Box, Tara
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit countrysideassistedliving.com
Medicare data downloads
Original nursing home datasets
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