Countryside Estates
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
Countryside Estates is frequently praised for its high-quality nursing care and clean environment, making it a strong contender for long-term or ventilator-dependent care. However, families should be aware of reports regarding staff communication and privacy issues; we recommend visiting during different times of the day to observe staff interactions firsthand.
Google Reviews
Google Reviews
20 reviews on Google“Countryside Estates receives high praise for its compassionate nursing staff and clean, well-maintained environment, particularly from families of long-term residents and rehab patients. However, some visitors have reported significant issues with staff attitude, lack of privacy, and poor communication during difficult times like end-of-life care. Prospective families should weigh the positive reports of attentive care against concerns regarding administrative responsiveness and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Consistently clean facility
- High-quality, home-cooked food
- Effective long-term ventilator care
Concerns
- Lack of privacy for residents and visitors (mentioned by 2 reviewers)
- Rude or dismissive staff/administrative behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on long-term ventilator care, what specialized training or support systems do you have in place to ensure consistent quality of care for those residents?
- 2I noticed the staffing rating is currently lower than other areas; what steps is the leadership team taking to improve staff retention and ensure residents receive consistent, attentive care?
- 3We value privacy for our family time; could you show us what options are available for private spaces where we can visit without feeling like we are in a shared or high-traffic area?
- 4I’ve heard wonderful things about your home-cooked meals; how do you accommodate individual dietary preferences or special requests for residents who might be picky eaters?
- 5How do you foster a positive and welcoming culture among your administrative and nursing teams to ensure every interaction with families remains professional and supportive?
- 6Could you walk us through a typical afternoon to see how residents are engaged in activities, especially for those who may prefer quieter or more individualized social options?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very professional and they always explained things very well. The facility was always clean. The food was awesome just like home cooked food.”
“Administration, directors, and staff listen and work for the best outcome for the residents or any concern.”
“I cannot express to you enough the wondeeful level of care my Mother received here. They took care of her not just because it was their job, but because they cared abo”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Countryside Estates has a mixed record with 19 deficiencies across three surveys, including two complaint-triggered issues where families reported concerns. The most recurring problems involve resident rights violations, care planning deficiencies, and fire safety issues. While all deficiencies have been corrected by the facility, the pattern shows ongoing challenges with basic care coordination and safety systems that families should discuss during visits.
Jan 9, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 27, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Oct 27, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Feb 7, 2022Routine6
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Oct 23, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Countryside Estates
for profit
Ownership & Management
Owners
Countryside Estates INC
Owner · Organization
Countryside Health Services LLC
Owner · Organization
Rogers, John
Owner
Rogers, Justin
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit countrysideestateswarner.com
Medicare data downloads
Original nursing home datasets
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