Country Inn of Downey

COMPLAINT INVESTIGATION REPORT

COMPLAINT INVESTIGATION REPORT

The facility underwent a required annual inspection conducted by the LPA. The inspection found that the facility generally maintains good standards across various operational areas, including infection control and physical plant safety. However, one Type B deficiency was noted regarding the frequency of disaster drills, which were not conducted quarterly as required.

This report details an investigation into allegations of lack of supervision resulting in a resident assault and failure to ensure hazards were inaccessible. The investigation found no corroborating evidence for the allegations regarding chemical exposure or lack of supervision. Consequently, all allegations were deemed unsubstantiated.

This report details the findings of a complaint investigation conducted on 12/01/2025 regarding allegations of inadequate temperature control and facility disrepair. After reviewing staff/resident statements, facility tours, and testing, the Licensing Program Analyst found insufficient evidence to support the allegations. Consequently, all cited allegations were deemed unsubstantiated.

This report details the findings of a complaint investigation conducted on 12/01/2025 regarding allegations of inadequate temperature control and facility disrepair. After reviewing staff/resident statements, facility tours, and testing, the Licensing Program Analyst found insufficient evidence to support the allegations. Consequently, all cited allegations were deemed unsubstantiated.

COMPLAINT INVESTIGATION REPORT

This report is a Complaint Investigation Report concerning an allegation that staff did not provide medication assistance to a resident. The investigation found that there was not enough supportive evidence to concur with the reported allegation, leading to the determination that the allegation is UNSUBSTANTIATED.