Cottages of Carmel
Families consistently rate this highly. Schedule a visit to confirm the fit.
based on 64 Google reviews
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What this means for your family
Families consistently rate Cottages of Carmel highly, reflecting positive day-to-day experiences. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.
Google Reviews
Google Reviews
64 reviews on Google“[MISMATCH] Google reviews appear to be for a restaurant, not this facility. Review data may be inaccurate.”
Rating Trends
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the daily experience here?
- 2With a capacity of 78 residents, how do you ensure that the community maintains a close-knit, personalized feel for each individual?
- 3I saw there was a recent regulatory finding; could you walk me through the steps you took to address that and how you’ve improved your processes since?
- 4Given your high rating for resident satisfaction, what are some of the most popular activities or social programs that your residents seem to enjoy the most?
- 5How does your nursing team coordinate with outside physicians to manage medical needs or sudden changes in health for residents living in the cottages?
- 6Since you have a 4.9-star reputation, what do you think is the 'secret sauce' that makes families feel so confident in the care their loved ones receive here?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 16, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 26, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 25, 2025InspectionClean
The facility underwent a required annual inspection on 09/25/2025. The inspection noted that the facility was clean, in good repair, and that essential services like temperature control and food storage were adequate. No deficiencies were issued during this inspection.
Aug 25, 2025ComplaintClean
This report details a complaint investigation conducted on 08/25/2025 regarding allegations of unmet toileting needs, delayed medical attention, and infectious control protocol failures. The investigator found no evidence to substantiate the allegations, concluding that the complaints were unsubstantiated.
Aug 25, 2025ComplaintClean
This report details a complaint investigation conducted on 08/25/2025 regarding allegations of unmet toileting needs, delayed medical attention, and infectious control protocol failures. The investigator found no evidence to substantiate the allegations, concluding that the complaints were unsubstantiated.
Jul 10, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 07/10/2025. The investigation addressed five allegations, including facility odor, staff leaving residents in common areas, assistance with sleeping clothes, respect, and food storage. All allegations were found to be unsubstantiated based on observations and interviews.
Jul 10, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 07/10/2025. The investigation addressed five allegations, including facility odor, staff leaving residents in common areas, assistance with sleeping clothes, respect, and food storage. All allegations were found to be unsubstantiated based on observations and interviews.
Sep 17, 2024OtherClean
The pre-licensing inspection conducted on 09/17/2024 found no deficiencies. The facility was observed to have adequate furnishings, proper safety measures, and all required operational components were satisfactory.
Ownership & Operations
Who Operates This Facility
26245 Carmel Rancho Blvd. Opco Llc;oakmont Mgmt.
ESTRELLADO, JULE MAY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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