The Cottages at Artesia Anaheim
Families consistently rate this highly — reviewers highlight compassionate and loving care. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate, family-like care, particularly for those needing memory care or end-of-life support. However, families should verify the consistency of staff attitudes and inquire about administrative processes, as some past experiences noted issues with staff professionalism and payment handling.
Google Reviews
Google Reviews
12 reviews on Google“Families can expect a compassionate environment where staff members are frequently praised for treating residents with dignity and love. While some long-term residents and their families report exceptional, personalized care, there are isolated reports of poor treatment by certain staff members and administrative delays regarding payments.”
Quality Themes
Strengths
- Compassionate and loving care
- Attentive medication technicians
- Supportive and helpful staff
- Welcoming and energetic atmosphere
Concerns
- Inconsistent staff attitude (mentioned by 2 reviewers)
- Administrative/payment delays
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a cozy, intimate community of 38 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2I noticed you are very active in responding to feedback from families; how do you typically incorporate resident or family suggestions into your care plans?
- 3What is the protocol for handling a medical emergency or a sudden change in health status during the overnight hours?
- 4Could you walk us through what a typical afternoon looks like for residents in terms of social activities and outings around Anaheim?
- 5How does the staff manage care transitions or specific health needs to ensure all state-regulated care standards are consistently met?
- 6What kind of dining options are available, and how much flexibility is there for residents with specific dietary preferences?
Personalized based on this facility's data
Key Review Excerpts
“The staff cared for him as if he was their own and assisted him in living out his life with love and dignity. My family is forever grateful, thank you from the bottom of our hearts….. Papa Ed’s Family 💜”
“The staff is friendly and always busy but never too busy to help a resident or visitor. The administration has been flexible and compassionate regardless of the issues that have come up with my mom's move.”
“I've been here for a year and a half and they helped me with my rent when I was behind and in many other ways. The staff is way cool and they're always ready to help me and my roommate when we need it.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 16, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jan 30, 2026ComplaintClean
The investigation was conducted following a complaint regarding unqualified staff administering medication. The findings substantiated the allegation, citing deficiencies related to staff training and the administration of medications with expired credentials. The facility was cited for failing to meet required annual training hours and for allowing staff to pass medications with expired training.
Jan 30, 2026ComplaintClean
The investigation was conducted following a complaint regarding unqualified staff administering medication. The findings substantiated the allegation, citing deficiencies related to staff training and the administration of medications with expired credentials. The facility was cited for failing to meet required annual training hours and for allowing staff to pass medications with expired training.
Dec 16, 2025OtherClean
The facility underwent an unannounced Case Management visit. The Licensing Program Analyst observed the facility and noted that the medication room was locked and inaccessible to residents. Overall, the report explicitly states that no deficiencies were noted per Title 22 Division 6 of the California Code of Regulations.
Oct 7, 2025OtherClean
The facility underwent an unannounced health and safety visit conducted by the Licensing Program Analyst. Observations indicated that the facility appears clean and sanitary, and residents appeared to be well taken care of. No deficiencies were noted per Title 22 Division 6 of the California Code of Regulations.
Jul 21, 2025OtherClean
The facility was visited for an unannounced case management health and safety check. The Licensing Program Analyst observed the facility and found that it appeared clean, safe, and sanitary. No health and safety deficiencies were cited during the visit.
Jul 8, 2025OtherClean
The inspection was conducted as a Case Management follow-up following an elopement incident. The primary deficiency cited relates to the failure to ensure the continued safety of residents who wander, which is considered an immediate health and safety risk. The facility was cited with a $500 immediate civil penalty.
Jul 3, 2025ComplaintClean
The investigation, stemming from a complaint regarding a resident's injury, found allegations to be substantiated. Two deficiencies were cited: one related to basic care and supervision, and another concerning the arrangement of incidental medical care. Both deficiencies are classified as Type B (non-compliance).
Ownership & Operations
Who Operates This Facility
Cottages at Artesia LLC, the
OLAIS, AURELIA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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