Costa Del Sol Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 49 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (16 vs median 13.0)
Below average in CA · Critically understaffed (RN) · $38,181 in fines
What this means for your family
This facility offers excellent physical and occupational therapy and maintains a very clean environment. However, families should closely monitor medication administration and mealtime assistance, as recent reviews highlight critical lapses in these areas.
Google Reviews
Google Reviews
49 reviews on Google“Families may find comfort in the facility's professional therapy services and friendly nursing staff, but significant concerns exist regarding medication management and resident nutrition. While some praise the cleanliness and clinical communication, others have reported serious issues with lost personal belongings and inadequate assistance with feeding.”
Quality Themes
Tap a score for detailsStrengths
- Professional physical and occupational therapy
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Effective clinical communication with families
Concerns
- Inadequate assistance with resident feeding and nutrition (mentioned by 2 reviewers)
- Loss of resident personal belongings
- Medication management errors
- Staffing shortages and high noise levels
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed you are very active in responding to feedback from families online; how do you use that feedback to improve the care for your residents?
- 2With the recent state inspections, what specific steps has the facility taken to address the identified deficiencies and improve health standards?
- 3How does the nursing team manage medical emergencies or sudden changes in a resident's condition during the night shifts?
- 4What kind of daily activities or social outings do you have planned to keep the 99 residents engaged and connected with each other?
- 5How do you ensure that the staffing levels remain consistent and adequate to meet the needs of every resident throughout the day?
- 6What is the process for communicating with families if there is a change in a resident's health or a specific concern arises?
Personalized based on this facility's data
Key Review Excerpts
“I thank The staff for their commitment to care for the patient/residence. Also and highly impressed with how interventions are done with my mom.”
“All of my medication‘s were stopped completely once I got there. I have lupus RA, which I’ve had for 20 years, which puts me into excruciating agonizing pain.”
“Thank you Costa del Sol !👊🏼 for an outstanding Job 👏! Shout out to the all the staff . Physical therapy, occupational therapy. Thank you for a great road to recovery.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Costa del Sol Healthcare has significant concerns with families filing 18 complaint reports that triggered deficiencies across multiple areas. Recurring problems include medication management, care planning and treatment, infection control, and resident safety hazards. While all deficiencies show correction dates, the persistent pattern of complaints about basic care standards and the facility's failure to prevent medication errors and maintain safe conditions suggests ongoing quality issues that require careful consideration before placement.
Apr 17, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 16, 2026Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nov 21, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 17, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 2, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
May 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal Penalties
Fine
Nov 6, 2024
$38,181
Ownership & Operations
Who Operates This Facility
Costa Del Sol Healthcare
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 97 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit costadelsolhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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