Corvallis Manor
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 54 Google reviews
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What this means for your family
While the facility has a capable rehabilitation team that has helped many patients recover, the recent increase in reports regarding neglect and unresponsiveness is concerning. Families should conduct an in-person visit during off-hours to observe staffing levels and response times firsthand before making a decision.
Google Reviews
Google Reviews
54 reviews on Google“Corvallis Manor receives highly polarized feedback, with some families praising the rehabilitation therapy and individual staff members, while others report severe concerns regarding neglect, poor communication, and staffing shortages. While some residents experience successful recoveries, multiple reviewers have documented distressing incidents involving hygiene, responsiveness, and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and speech therapy programs
- Some highly dedicated and compassionate individual staff members
- Successful post-hospital rehabilitation outcomes for some patients
Concerns
- Chronic unresponsiveness to call lights and phone calls (mentioned by 7 reviewers)
- Poor hygiene and neglect of basic resident care (mentioned by 5 reviewers)
- Lack of communication with family members regarding patient status (mentioned by 4 reviewers)
- Understaffing leading to long wait times (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that therapy services are a strong point here; how do you integrate those rehabilitation programs into the daily routines of residents who aren't in active recovery?
- 2When a resident needs assistance, what is your facility's protocol for ensuring call lights are answered promptly and that family members are kept in the loop regarding their loved one's care status?
- 3Given the importance of consistent communication, what is the best way for our family to receive regular updates on our loved one's health and daily well-being?
- 4Could you walk us through your current procedures for maintaining cleanliness and hygiene standards in resident rooms and common areas?
- 5I see that you actively engage with feedback online; how do you use that input from families to improve the quality of care and staff responsiveness?
- 6How does your team manage medication administration and ensure that residents receive their treatments on time and without error?
Personalized based on this facility's data
Key Review Excerpts
“Corvallis Manor nurses and therapists restored my brain function, balance and speech which were severely impacted by my fall.”
“The daytime staff is great, but the night staff is very abusive. Abused my mom. Forced her to sleep in urine and feces ehich caused an infection that almost killed her.”
“The staff is friendly but they are short handed so it takes awhile for some one to respond when you ring for help. The building is old and the bathrooms are way too small for wheelchairs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Corvallis Manor has substantial compliance issues, generating 99 deficiencies across 14 surveys with many triggered by family complaints. Recurring problems include nursing staffing shortages, medication management errors, and safety hazards throughout the facility. While the facility corrects identified issues, problems persist across multiple surveys, suggesting ongoing operational challenges that families should carefully consider before placement.
Feb 10, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 8, 2025Complaint2
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Dec 5, 2025Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 11, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 17, 2025Routine22
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies
Keep complete, dated laboratory records in the resident's record.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Mar 17, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 17, 2025
$25,220
Fine
Dec 1, 2023
$164,093
Payment Denial
Dec 1, 2023
26-day denial
Fine
Oct 19, 2023
$13,397
Fine
Oct 19, 2023
$13,397
Fine
Sep 25, 2023
$128,944
Ownership & Operations
Who Operates This Facility
Corvallis Manor
for profit
Chain Affiliation
Volare Health
16 facilities nationwide
Ownership & Management
Owners
Pac 12 Opco Holdco LLC
Owner · Organization
Knox Healthcare Pac 12 Holdings LLC
Owner (parent company) · Organization
Pac 12 Holdings LLC
Owner (parent company) · Organization
Pac 12 Pinnacle Holdco LLC
Owner (parent company) · Organization
Hagler, Alexander
Owner (parent company)
Knox, Donald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit corvallisncc.com
Medicare data downloads
Original nursing home datasets
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