Cornwall Manor
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and campus. Still worth an in-person visit.
based on 114 Google reviews
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What this means for your family
Cornwall Manor offers a beautiful, high-end environment that is excellent for independent living and active seniors. While the vast majority of feedback is glowing, families should investigate the skilled nursing department thoroughly and ask about staff-to-resident ratios to ensure the care quality matches the facility's premium reputation.
Google Reviews
Google Reviews
114 reviews on Google“Cornwall Manor is widely praised for its beautiful, well-maintained campus and high-quality independent living environment. While many families and residents express high satisfaction with the staff and facilities, there is a notable concern regarding the cost and isolated reports of staff mistreatment. Prospective families should focus on touring the skilled nursing areas specifically to ensure the care standards match the high-end aesthetic of the independent living campus.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and campus
- High-quality independent living amenities
- Friendly and professional staff
- Active community with diverse programming
Concerns
- High cost of residency (mentioned by 2 reviewers)
- Reports of rude nursing staff and labor management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 119 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful campus grounds, what opportunities are there for residents to safely enjoy the outdoor spaces on a daily basis?
- 2With such a diverse range of programming available, how do you help new residents integrate into the community and find activities that match their personal interests?
- 3How does the facility approach ongoing staff training and team culture to ensure that every resident consistently receives warm, professional care?
- 4Could you walk us through the protocol for handling medical emergencies and how you keep family members informed during those moments?
- 5Since residency here is a significant investment, what specific services or amenities are included in the monthly cost that provide the most value to residents?
- 6How do you currently gather and act on feedback from families to ensure you are meeting the high standards expected of a 5-star facility?
Personalized based on this facility's data
Key Review Excerpts
“The staff was exceptional during my mother's stay there. Kindness n compassion while professional ! Highly recommend Cornwall manor!”
“My mother is here in skilled nursing and she gets the best care in a lovely, warm and caring environment. The staff is amazing and the setting is beautiful.”
“Between my family and myself, we visited 8 retirement communities between Myerstown and Palmyra. This place was the nicest by far but come see for yourself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cornwall Manor shows a pattern of fire safety and emergency preparedness deficiencies across all three surveys, with recurring issues around smoke barriers, emergency exits, and fire door maintenance. The facility also had problems with resident care including pain management, respiratory care, and medication practices. While all deficiencies were reportedly corrected, the repeated fire safety violations suggest ongoing challenges with maintaining proper emergency protocols that families should discuss during visits.
Jun 12, 2025Routine2
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 1, 2024Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jul 28, 2023Routine7
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Cornwall Manor
nonprofit
Ownership & Management
Owners
Cornwall Manor
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
114 reviews from families & visitors
Official Website
Visit cornwallmanor.org
Medicare data downloads
Original nursing home datasets
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