Coral Cove Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Above-median deficiencies (33 vs median 13.0)
- High RN turnover (58%)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $179,119 in fines · Special Focus Facility (CMS)
What this means for your family
This facility offers excellent rehabilitation services and highly praised physical therapy. However, families should be extremely vigilant about response times to call lights and ensure that medical changes are being communicated clearly, as historical patterns of understaffing and communication breakdowns have been reported.
Google Reviews
Google Reviews
55 reviews on Google“Families considering Coral Cove Post Acute will find a facility praised for its compassionate rehabilitation staff and helpful admissions coordinators. However, there are serious, recurring allegations regarding understaffing, slow response to call lights, and instances of inadequate medical monitoring.”
Quality Themes
Strengths
- Compassionate and attentive rehabilitation therapists
- Helpful and professional admissions/case management staff
- Clean and well-maintained environment
- Friendly and caring nursing assistants
Concerns
- Slow response to call lights and understaffing (mentioned by 2 reviewers)
- Inadequate medical monitoring or delayed treatment for illness (mentioned by 2 reviewers)
- Poor communication from administration/case managers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation therapists here; could you tell us more about how they work with residents to meet their physical goals?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
- 3What specific protocols are in place to ensure medication is administered accurately and monitored closely every day?
- 4Can you describe the process for how doctors and nurses communicate any changes in a resident's medical condition to the family?
- 5In the event of a sudden medical emergency or a change in health status, what are the immediate steps the facility takes to provide care?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with each other?
Personalized based on this facility's data
Key Review Excerpts
“All case managers working at a skilled nursing facility should take lessons from Ivan Reyes!!! Ivan was our family members Case Manager during their stay for rehabilitation. Each and every time I spoke with Ivan he was attentive, caring, compassionate and thorough.”
“I am currently housed here and it is TERRIBLE. Understaffed and Noone answers the call light for over 1/2 hour at best”
“WOW! I had a great experience with the physical therapy staff at this facility. Connie was really patient at every session, and always spent extra time making sure we were okay.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Coral Cove Post Acute has a concerning pattern of recurring deficiencies, with families frequently filing complaints that triggered 79 of the 153 total violations. The facility repeatedly struggles with medication management, infection control, and care planning across multiple surveys. While all deficiencies show correction dates, the persistent recurrence of similar issues, particularly around pharmaceutical services and resident safety, suggests ongoing challenges with maintaining consistent quality standards.
Feb 9, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 21, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 17, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 5, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Aug 15, 2025Routine30
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Jul 11, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Aug 15, 2025
$61,240
Fine
Jan 6, 2025
$12,425
Fine
Aug 23, 2024
$45,313
Payment Denial
Aug 23, 2024
4-day denial
Payment Denial
Mar 19, 2024
21-day denial
Ownership & Operations
Who Operates This Facility
Coral Cove Post Acute
for profit
Chain Affiliation
Corporate Interface Services
41 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit cvbelmontheightshc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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