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Nursing HomeMedicaid Investigative

Coral Cove Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1730 Grand Ave, Eastside · Long Beach, CA 90804117 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 55 Google reviews

5
4
3
2
1
Coral Cove Post Acute Nursing Home in Long Beach, CA — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (33 vs median 13.0)
  • High RN turnover (58%)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $179,119 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

This facility offers excellent rehabilitation services and highly praised physical therapy. However, families should be extremely vigilant about response times to call lights and ensure that medical changes are being communicated clearly, as historical patterns of understaffing and communication breakdowns have been reported.

Google Reviews

Google Reviews

55 reviews on Google
Families considering Coral Cove Post Acute will find a facility praised for its compassionate rehabilitation staff and helpful admissions coordinators. However, there are serious, recurring allegations regarding understaffing, slow response to call lights, and instances of inadequate medical monitoring.

Quality Themes

FoodN/AStaff7.0Clean6.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and attentive rehabilitation therapists
  • Helpful and professional admissions/case management staff
  • Clean and well-maintained environment
  • Friendly and caring nursing assistants

Concerns

  • Slow response to call lights and understaffing (mentioned by 2 reviewers)
  • Inadequate medical monitoring or delayed treatment for illness (mentioned by 2 reviewers)
  • Poor communication from administration/case managers (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(3)'17(3)'19(9)'22(7)'24(1)'26(9)

Distribution · 59 analyzed

5
35
4
5
3
3
2
3
1
13

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the rehabilitation therapists here; could you tell us more about how they work with residents to meet their physical goals?
  • 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
  • 3What specific protocols are in place to ensure medication is administered accurately and monitored closely every day?
  • 4Can you describe the process for how doctors and nurses communicate any changes in a resident's medical condition to the family?
  • 5In the event of a sudden medical emergency or a change in health status, what are the immediate steps the facility takes to provide care?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with each other?

Personalized based on this facility's data


Key Review Excerpts

All case managers working at a skilled nursing facility should take lessons from Ivan Reyes!!! Ivan was our family members Case Manager during their stay for rehabilitation. Each and every time I spoke with Ivan he was attentive, caring, compassionate and thorough.

Rehab patient's family · 2022★★★★★

I am currently housed here and it is TERRIBLE. Understaffed and Noone answers the call light for over 1/2 hour at best

Resident · 2023☆☆☆☆

WOW! I had a great experience with the physical therapy staff at this facility. Connie was really patient at every session, and always spent extra time making sure we were okay.

Rehab patient's family · 2019★★★★★
Source: 55 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

16

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
CA
11.7%
Los angeles
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
19.5%
CA
13.7%
Los angeles
10.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Los angeles
97.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
5penalties
Well above state avg (15.4)
72 complaint-triggered
$179,119 in fines

Coral Cove Post Acute has a concerning pattern of recurring deficiencies, with families frequently filing complaints that triggered 79 of the 153 total violations. The facility repeatedly struggles with medication management, infection control, and care planning across multiple surveys. While all deficiencies show correction dates, the persistent recurrence of similar issues, particularly around pharmaceutical services and resident safety, suggests ongoing challenges with maintaining consistent quality standards.

Feb 9, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 21, 2025Complaint
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 17, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Nov 5, 2025Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Aug 15, 2025Routine
30
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Jul 11, 2025Complaint
2
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Aug 15, 2025

$61,240

Fine

Jan 6, 2025

$12,425

Fine

Aug 23, 2024

$45,313

Payment Denial

Aug 23, 2024

4-day denial

Payment Denial

Mar 19, 2024

21-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coral Cove Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Corporate Interface Services

Chain Size

41 facilities nationwide

Ownership & Management

Key personnel

Corporate Interface Services LLCManagerRockport Administrative Services, LLCManagerCalimbahin, SymonManagerHuang, JimmyManagerGrand Avenue Wellness Gp LLCGeneral Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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