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Assisted Living

Copperas Hollow Assisted Living

Families consistently rate this highly — reviewers highlight friendly and attentive staff. Schedule a visit to confirm the fit.

343 Country Club Drive, Caldwell, TX 7783616 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice for those seeking a warm, residential feel rather than a clinical institution, with particular strength in physical therapy and staff kindness. There are no significant recurring complaints in the recent reviews to alert families to, but you should always verify current staffing levels during your visit.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a warm, home-like environment characterized by a friendly staff and a welcoming atmosphere. Reviewers frequently highlight the exceptional care, positive attitude of the employees, and the high quality of the physical therapy services provided.

Quality Themes

Tap a score for details
Food8.0Staff10.0CleanN/AActivities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and attentive staff
  • Home-like, cozy atmosphere
  • Outstanding physical therapy services
  • Positive and welcoming environment

Rating Trends

Tap a year to see what changed

2344.02019(1)5.02024(1)5.02025(6)

Distribution

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small community of 16 residents, how do you ensure everyone gets that personalized, attentive care that people seem to love about Copperas Hollow?
  • 2We love the idea of a cozy, home-like atmosphere; what are some of the favorite daily activities or social traditions that help create that welcoming environment for the residents?
  • 3Since physical therapy is such a strength here, how closely do the therapists work with the assisted living staff to support a resident's mobility and daily needs?
  • 4How do the staff members interact with families to ensure we are all part of the same supportive, positive environment?
  • 5In a smaller setting like this, what is the specific protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 6What kind of personalized touches do you incorporate into the dining or common areas to maintain that intimate, family-style feeling?

Personalized based on this facility's data


Key Review Excerpts

If you want to live in a beautiful home with beautiful scenic views, this is the place! It is not a facility, it is a HOME!! When you walk in, you are immediately greeted with the aroma of fresh cookies baking and a huge smile from the Executive Director!

Resident or family member · 2025★★★★★

As a soon to be released resident of this facility I want to publicly say than you to the staff and faculty. I have been treated with the most respect anyone can have. I had to be here to read from an illness. With their help and hard work I am able to return to my life and move on. The stall are very understanding and caring of their patients. Physical therapy was outstanding as was all aspects of this experience.

Rehab patient · 2024★★★★★

Copperas hallow assisted living is one of the best places to live in Caldwell as a senior! The moment you walk in you see smiling faces- exceptional care for your family members and a positive attitude from the friendliest staff.

Family member · 2025★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
4deficiencies

Key Findings

Copperas Hollow Assisted Living has no current enforcement actions on record. Previous inspections identified issues regarding administrative reporting and building maintenance, including sprinkler system compliance and building repairs, all of which were addressed and corrected in the past.

Dec 5, 2022Routine

Health Code (2 violations)

Health CodeCorrected Dec 27, 2022

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Dec 27, 2022

The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.

Jul 16, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Aug 30, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Aug 30, 2019

The facility failed to ensure the building was kept in good repair.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Caldwell IV Enterprises, LLC

Organization Type

for profit

Management Company

CREATIVE SOLUTIONS IN HEALTHCARE, INC

Administrator

JONNE YOUNG

Source: State licensing data

Contact

Get in Touch

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References & Resources

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