Copper Canyon Senior Care

The facility underwent an unannounced annual inspection. The report indicates that the facility was observed to be clean, in good repair, and that all reviewed areas, including client records, food service, and safety equipment, met department requirements. Specifically, the final narrative section explicitly states that zero deficiencies were observed.

The unannounced Case Management visit identified significant deficiencies related to staff screening and background checks. Specifically, the facility failed to ensure that a staff member (S1) had the appropriate criminal background clearance from the Department of Social Services. This failure poses an immediate threat to the health and safety of the residents in care.

The facility underwent an unannounced annual required visit. The inspector noted that the facility maintained good standards across infection control, physical plant, and food service areas. No deficiencies were cited during the visit.

This report documents a Case Management visit conducted on April 17, 2023. The meeting involved the Licensee, Telecia Cooke, and representatives from the Department of Social Services. The discussion covered previously substantiated findings and the facility's appeal rights.

COMPLAINT INVESTIGATION REPORT

The facility was inspected on September 9, 2022, for a required annual review with an emphasis on infection control. The inspector noted that the facility maintained sufficient hand hygiene supplies, cleaning provisions, and proper use of face coverings. Overall, the facility appeared compliant with observed infection control measures.

This report details an investigation into multiple allegations, including creating isolation, hostile environment, preventing exit, and unnecessary law enforcement contact. The investigator found that all allegations were unfounded based on the review of documentation and interviews.