Coosa Valley Health and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews
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What this means for your family
While recent reviews highlight improvements under new management and a strong activities program, the facility has a history of serious medical oversight concerns. We strongly recommend that you ask the administration for their specific protocols regarding medical emergencies and how they ensure timely communication with families during off-hours.
Google Reviews
Google Reviews
39 reviews on Google“Coosa Valley Health and Rehab receives highly polarized feedback, with recent reviews showing a sharp divide between praise for new management and serious allegations of neglect. While some families report excellent care and compassionate staff, others describe life-threatening medical oversights and poor communication. Prospective families should be aware of these conflicting experiences and conduct thorough, in-person visits.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and helpful nursing staff
- Effective wound care services
- Engaging activities for residents
- Positive recent changes under new management
Concerns
- Serious medical neglect or failure to address health crises (mentioned by 3 reviewers)
- Poor communication and responsiveness from staff (mentioned by 2 reviewers)
- Unsanitary conditions or lack of basic hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the compassionate nursing staff and the wound care services here; could you tell us more about how the nursing team supports residents with complex medical needs?
- 2With the recent changes under new management, what specific steps are being taken to improve communication between the staff and family members?
- 3How does the facility ensure that medication management is handled accurately and that any changes in a resident's health are communicated to us immediately?
- 4What is the protocol for responding to a medical crisis or an emergency that occurs during the night or over the weekend?
- 5We'd love to hear more about the daily schedule—what kind of engaging activities or social events are available to keep the residents active and involved?
- 6What specific measures are in place to ensure that the dining areas and resident rooms are kept to the highest standards of cleanliness and hygiene?
Personalized based on this facility's data
Key Review Excerpts
“My Grandfather lives here and is doing great! The wound care nurse is phenomenal! He had a wound when he came in and she had it healed in no time!”
“My Dad was there for iv antibiotics and rehab. This place about let him die. He was in charge and I had to call an ambulance myself to take him to the hospital, where he ended up having open heart surgery.”
“They were supportive, loving, keeping us informed and truly showing care and compassion for mother. We felt like we were part of a team working together for the good of CarolAnn.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of corrected deficiencies across three surveys, with most issues resolved after identification. The main problem areas have been care planning and assessments, medication management, and dining services. While the facility had 16 deficiencies in 2018 and smaller numbers in subsequent years, all violations were corrected, suggesting responsive management when issues are found.
Apr 29, 2022Routine2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jun 13, 2019Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 26, 2018Routine14
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Coosa Valley Health and Rehab
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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