Conesus Lake Nursing Home, LLC
Strong Medicare quality ratings; families often praise positive experiences for short-term residents. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
The reviews for this facility are highly inconsistent, making it difficult to gauge the current standard of care. If you are considering this home, we strongly recommend conducting an unannounced visit and speaking directly with current residents' families to verify the quality of daily care, as experiences appear to vary significantly.
Google Reviews
Google Reviews
8 reviews on Google“Reviews for Conesus Lake Nursing Home are highly polarized, ranging from glowing personal experiences to strong warnings from family members. While some residents report positive experiences during their stay, others express deep concern regarding the quality of care and environment observed during daily visits.”
Quality Themes
Tap a score for detailsStrengths
- Positive experiences for short-term residents
- Historical reputation for respectful staff
Concerns
- Poor quality of care and environment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the respectful nature of your staff; how do you foster that culture of kindness among the team?
- 2Since we are looking for a consistent environment, what specific steps are being taken to improve staffing levels and ensure plenty of hands-on care?
- 3What does a typical day of social activities and engagement look like for the residents here?
- 4How do you manage medical emergencies or sudden changes in health during the overnight hours?
- 5For residents transitioning from short-term rehab, how do you help them settle into the long-term community and feel at home?
- 6What are some of the ways the facility is working to address recent inspection findings to ensure the highest quality of care?
Personalized based on this facility's data
Key Review Excerpts
“Don’t do it,. Dont do it. DONT DO IT!! Mom was here just shy of a year and a half. We visited mom DAILY! We could not believe the things we heard and saw.”
“I was here for about a month. Cannot say enough good about it. I was lucky I got to go there.”
“When I would visit here years ago..the staff was always nice and treated the residents with respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
6
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 10 deficiencies across three surveys, with families filing complaints that led to findings in both food safety and resident notification issues. The most recurring problems involve resident rights (particularly insurance coverage notifications), along with issues in medication management, infection control, and emergency preparedness. All deficiencies have reported correction dates, though resident rights violations appear in multiple surveys suggesting ongoing challenges in this area.
Apr 23, 2025Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 1, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 1, 2023Routine1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Dec 29, 2021Routine2
Emergency Preparedness Deficiencies
Develop a communication plan.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ownership & Operations
Who Operates This Facility
Conesus Lake Nursing Home, LLC
for profit
Chain Affiliation
Hurlbut Care
13 facilities nationwide
Chain avg rating: 3.6/5 · Rank 7 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit hurlbutcare.com
Medicare data downloads
Original nursing home datasets
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