Community Nursing Home of Anaconda
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
Below average in MT · $24,131 in fines
What this means for your family
This facility is praised by some for its clean environment and transparent communication from management. However, due to serious allegations regarding staff treatment and workplace culture, we recommend scheduling an unannounced visit to observe staff interactions and asking management directly about their staff retention and support policies.
Google Reviews
Google Reviews
14 reviews on Google“Community Nursing Home of Anaconda receives polarized feedback, with some families praising the staff's dedication and communication, while others express deep concerns regarding management and workplace culture. While some visitors appreciate the clean facilities and helpful staff, critics have raised serious allegations regarding the treatment of both residents and employees.”
Quality Themes
Tap a score for detailsStrengths
- Clean and comfortable reception areas
- Helpful and pleasant nursing staff
- Transparent communication from management
Concerns
- Poor treatment of staff and residents by management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does the facility ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed the facility has had some recent state violations; could you walk me through the steps you are taking to address these and improve your overall quality metrics?
- 3Management has been praised for being transparent; how do you typically keep families informed about changes in a resident's care plan or facility updates?
- 4I’ve read positive comments about the reception area being comfortable; what specific activities or social programs are available to help residents feel engaged and connected with their peers?
- 5With the current staffing rating, what is your protocol for handling medical emergencies or urgent health needs during evening and weekend shifts?
- 6How do you foster a supportive environment for your nursing staff to ensure they feel valued, as I know that directly impacts the quality of care for residents?
Personalized based on this facility's data
Key Review Excerpts
“Mary was easy to talk to and she explained everything I knew moving him here was a right decision.”
“Visited a friend and brought homemade cookies. We met in a reception room that was clean, comfortable and well lit. Staff was pleasant and checked in intermittently”
“The way they treat not only residents but non floor staff (custodial, kitchen staff, activities) is disgusting. How the management treats the floor staff is just as bad.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents with a long-term catheter
Residents on antipsychotic medication
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning recurring patterns, with families filing complaint reports about safety hazards and improper use of physical restraints. The most persistent issues involve safety and accident prevention, fire safety systems, and wound care, appearing repeatedly across multiple surveys from 2022-2024. While all deficiencies have correction dates, the recurring nature of safety problems and complaint-triggered violations regarding restraints and hazards suggests ongoing operational challenges that families should carefully investigate during visits.
Dec 17, 2025Routine16
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nov 17, 2025Complaint1
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Aug 28, 2024Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Aug 30, 2023Routine11
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 30, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Community Nursing Home of Anaconda
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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