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Nursing HomeMedicaid Top Rated

Community Memorial Continuing Care Center

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

1306 Maricopa Highway, Ojai, CA 9302375 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 9 Google reviews

5
4
3
2
1
Community Memorial Continuing Care Center Nursing Home in Ojai, CA — Street View
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What this means for your family

Choosing Community Memorial Continuing Care Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

9 reviews analyzed
[MISMATCH] Google reviews appear to be for a community clinic/doctor's office, not this facility. Review data may be inaccurate.

Rating Trends

2342.52019(2)4.02020(1)5.02022(1)2.32023(3)5.02024(1)5.02025(1)

Distribution

5
4
4
2
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star CMS staffing rating, how do you ensure that level of personalized attention is maintained consistently throughout the weekends and evening shifts?
  • 2With three recent state violations on record, could you walk me through the specific steps the facility has taken to address those issues and prevent them from recurring?
  • 3I noticed some feedback regarding communication and responsiveness; what is the best way for family members to stay in the loop about their loved one's daily care and any changes in their health?
  • 4With a capacity of 75 residents, how do you foster a sense of community and ensure that residents are actively engaged in the daily activities program?
  • 5Could you explain your protocol for handling medical emergencies, especially regarding the transition from the facility to local hospitals?
  • 6How do you balance the high standard of clinical care reflected in your 5-star CMS rating with creating a warm, home-like environment for the residents?

Personalized based on this facility's data

Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.60hrs
OK
Registered nurses for medical care
Total Nursing
5.34hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility85.3%
Worse than Avg
Here
85.3%
US
95.5%
CA
98.2%
Ventura
99.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Ventura
3.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.4%
CA
10.7%
Ventura
11.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
19.5%
CA
13.7%
Ventura
18.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Mixed vs Avgs
Here
99.6%
US
93.4%
CA
98.6%
Ventura
99.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.6%
Mixed vs Avgs
Here
13.6%
US
15.3%
CA
10.5%
Ventura
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
79.7%
CA
93.2%
Ventura
97.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Mixed vs Avgs
Here
94.4%
US
81.8%
CA
94.2%
Ventura
99.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Ventura
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (15.4)
4 complaint-triggered

Multiple families have filed complaint reports about this facility, including serious concerns about pressure ulcer care, medication services, and resident assessments. The facility shows a troubling pattern across fire safety systems, emergency preparedness, and food safety that persists across multiple surveys. While all deficiencies show correction dates, the recurring nature of safety violations and complaint-triggered issues about direct resident care warrant careful consideration during your visit.

Jan 16, 2026Routine
18
0325ModerateCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0912ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0710MinorCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0161MinorCorrected

Construction Deficiencies

Use approved construction type or materials.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0031MinorCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0041MinorCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Jan 16, 2025Routine
4
0293MinorCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Nov 30, 2023Complaint
1
0839MinorCorrected

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

Aug 16, 2023Complaint
2
0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 3, 2023Complaint
1
0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Apr 21, 2023Routine
13
0023ModerateCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0025ModerateCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0583ModerateCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0020ModerateCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0557MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Community Memorial Continuing Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Canby, NeilOfficer / DirectorFukutomi, DavidOfficer / DirectorGolden, DeborahOfficer / DirectorHopps, LydiaOfficer / DirectorJohnson, ChristopherOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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