Assisted Living

Community Memorial AL

Name: Public quality & inspection record for Community Memorial AL
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Community Memorial AL. Call, tour, and ask to meet current residents' families — your own impression matters most.

233 North 8th Avenue West, Hartley, IA 51346|32 beds|Licensed & Active

Google rating

3.3/5

based on 9 Google reviews

(712) 728-2428 Directions Website

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What this means for your family

While long-term families have historically praised the compassionate staff, recent reviews indicate a concerning decline in administrative quality and resident comfort. We recommend scheduling a tour to specifically inspect the room furnishings and asking the current administration about their recent changes to meal services and staff training.

Google Reviews

9 reviews on Google

“Community Memorial AL presents a polarized experience for families, with long-term residents' families praising the compassionate, dedicated staff who build genuine connections with residents. Conversely, recent feedback highlights significant concerns regarding administrative changes, poor food quality, and restrictive, uncomfortable living conditions.”

Quality Themes

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Strengths

Compassionate and dedicated nursing staff
Strong emotional bonds between staff and residents
Consistent, long-term care quality

Concerns

Poor food quality and limited meal choices (mentioned by 2 reviewers)
Uncomfortable room furnishings and restrictive environment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 10 analyzed

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1It is wonderful to see how much the staff cares for the residents here; how do you foster those long-term emotional bonds between the nursing team and the residents?
2Could you tell me a bit more about the daily dining experience, specifically regarding the variety of meal options and how much input residents have in the menu?
3What steps are taken to ensure that the living spaces and room furnishings feel comfortable and personalized for each resident?
4How does the facility handle communication with family members to ensure we are always kept in the loop regarding our loved one's well-being?
5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
6What kind of daily activities or social outings are available to help residents stay engaged with the community?

Personalized based on this facility's data

Key Review Excerpts

“All the staff I have met have been very caring. My brother is unable to speak more than a word or two and on occasion a short phrase, but often when a regular staff member walks into the room I have watched him follow that person with his eyes, smile and say"There (s)he is".”

Long-term resident's family · 2016★★★★★

“Very rude worker. Super restrictive. Hard to get a TV in the room. Uncomfortable bed, and chair. Limited meal choice, poor quality. Really scary place!”

Relative of resident · 2022★☆☆☆☆

“The facility has lost its glory, the new Administration is unacaring and discriminatory.”

Visitor/Family · 2025★☆☆☆☆

Source: 9 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

6total

1deficiencies

Jul 22, 2025InspectionNo deficiencies

Clean