Comfort Care Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
Watch Comfort Care Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 6)
Below average in MS · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record
What this means for your family
While some families report positive experiences with individual staff members, the facility has a concerning history of reported neglect and delayed medical care. If you consider this facility, we strongly recommend conducting an unannounced visit during off-hours to observe hygiene standards and asking management directly about their protocols for escalating medical concerns for residents.
Google Reviews
Google Reviews
14 reviews analyzed“Comfort Care Nursing Center receives a high volume of generic, textless five-star reviews that lack substantive feedback. However, a detailed negative report highlights serious concerns regarding hygiene standards and the delayed medical treatment of a resident, suggesting a significant gap between the facility's online reputation and the actual quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Individualized nursing care from specific staff members
- Friendly atmosphere noted by some visitors
Concerns
- Poor hygiene and cleanliness standards for residents
- Delayed medical attention for sick residents
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that cleanliness is a high priority for our family; could you walk us through your daily housekeeping schedule and how you ensure high hygiene standards for the residents?
- 2Given that medication management is so critical, could you explain the specific protocols and oversight your nursing team uses to ensure residents receive the right care at the right time?
- 3I see that some families have had positive experiences with specific staff members here; how do you ensure that same level of individualized, attentive care is consistent across all shifts?
- 4In situations where a resident’s health status changes suddenly, what is your internal process for escalating that concern to ensure they receive timely medical attention?
- 5I appreciate that you take the time to respond to feedback online; how do you typically handle communication with families when a concern is raised regarding their loved one's care?
- 6With 126 residents living here, what are some of the most popular daily activities or social programs that help keep everyone feeling engaged and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“Nurse Alexis Boney is great, best nurse in the state for sure. When my great aunt was in her care she made sure to give her A1 CARE.”
“First off, I got there 10 minutes early and he had been dumped out and left alone for awhile and when I saw how dirty he was, I burst into tears. He had dried food all over his face; then he got sick & my sister who is a retired nurse begged for a week to check him out as he was sick.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered 5 deficiencies in June 2025, highlighting serious concerns about care planning, resident communication, and mental health treatment. The facility has recurring issues with resident rights, abuse prevention, and care planning across multiple surveys. While all deficiencies show correction dates, the pattern of complaints and repeated problems in core care areas suggests families should thoroughly investigate current practices before choosing this facility.
Nov 18, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 12, 2025Complaint5
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 16, 2024Routine1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Ownership & Operations
Who Operates This Facility
Comfort Care Nursing Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit scrmc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.