Comer Health and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing staff and effective rehab services, making it a strong candidate for recovery. Families should feel confident in the care quality, though it is worth noting that one reviewer mentioned a different facility name ('Hart Cares'), so ensure you are touring the correct physical location.
Google Reviews
Google Reviews
11 reviews on Google“Comer Health and Rehabilitation receives high praise for its compassionate nursing staff, attentive care, and clean environment. Families and rehab patients specifically highlight the kindness of the team and the effectiveness of the physical therapy department. While the facility is generally well-regarded, one reviewer mentioned a potential name confusion with another facility, suggesting families should verify the specific location's branding.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy team
- Clean and well-maintained facility
- Friendly and supportive office staff
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the office staff interacts with families; how do you ensure that the communication between the administration and residents' families stays so consistent?
- 2We have heard great things about the physical therapy team here; could you tell us more about how the therapists work with residents to meet their specific mobility goals?
- 3Since we want to ensure our loved one is always well-supported, what steps are being taken to further strengthen the staffing levels and support the nursing team?
- 4The facility looks very clean and well-maintained; what is your daily routine for ensuring the resident living areas stay comfortable and hygienic?
- 5What does a typical day look like for residents in terms of social activities and group engagement to keep them active?
- 6In the event of a sudden change in health or a medical emergency during the night, what is the specific protocol for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“Her nurses were very attentive and seemed to genuinely care. They answered her call light quickly and treated her with kindness and respect.”
“The PT staff was great! All the staff at Hart Cares are friendly and give excellent care! The food was good the cleaning staff were really great!”
“My mom received the absolute best care and it didn’t matter what time of day there was always a smiling face to be seen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has accumulated 20 deficiencies across three surveys with recurring issues in resident care planning, fire safety systems, and abuse prevention policies. The most recent 2025 survey identified significant fire safety and emergency preparedness problems alongside daily care deficiencies. While all violations have correction dates, the pattern shows repeated struggles with care planning across multiple years, suggesting ongoing challenges with maintaining consistent quality standards.
Feb 26, 2026Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Jan 16, 2025Routine12
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Sep 29, 2022Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ownership & Operations
Who Operates This Facility
Comer Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 20 of 48
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit comerhealth.org
Medicare data downloads
Original nursing home datasets
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