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Nursing HomeMedicaid Investigative

Columbus Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4301 Clime Road North, Georgian Heights · Columbus, OH 43228100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.1/5

based on 48 Google reviews

5
4
3
2
1
Columbus Healthcare Center Nursing Home in Columbus, OH — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (25 vs median 8.0)
  • High staff turnover (59%)
  • High RN turnover (80%)

Bottom 25% in OH · Below recommended RN staffing · Below chain average · $121,205 in fines

Source: Medicare data

What this means for your family

This facility has a pattern of severe safety and hygiene concerns that should be a major red flag for any family. Given the consistent reports of medication errors and neglect, we strongly advise looking at other options with better track records for patient safety and responsiveness.

Google Reviews

Google Reviews

48 reviews on Google
Columbus Healthcare Center consistently receives severe criticism regarding patient neglect, poor hygiene, and unprofessional staff behavior. Families frequently report issues with medication errors, unaddressed medical needs, and a lack of responsiveness to patient call lights, leading to multiple instances where residents required emergency hospital transfers. While a few individual staff members are occasionally praised, the overwhelming consensus from reviewers is that the facility fails to provide basic, safe care.

Quality Themes

Tap a score for details
Food1.0Staff1.0Clean1.0Activities1.0Meds1.0MemoryN/AComms1.0Value1.0

Strengths

  • Occasional compassionate individual staff members
  • Some positive experiences with specific nurses

Concerns

  • Severe neglect and hygiene issues (soiled bedding, lack of cleaning) (mentioned by 8 reviewers)
  • Medication errors and mismanagement (mentioned by 4 reviewers)
  • Unresponsive staff and ignored call lights (mentioned by 6 reviewers)
  • Poor communication and failure to return family calls (mentioned by 5 reviewers)
  • Inadequate staffing levels (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(5)'20(2)'22(7)'24(8)'26(4)

Distribution · 46 analyzed

5
7
4
0
3
3
2
2
1
34

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent challenges with facility cleanliness, what specific protocols and schedules are currently in place to ensure resident rooms and linens are maintained to a high standard?
  • 2How does the facility currently manage and double-check medication administration to ensure accuracy and prevent errors?
  • 3With staffing levels being a priority for our family, could you walk us through how you manage call light response times during peak hours and overnight shifts?
  • 4We noticed that communication has been a point of improvement; what is the standard process for keeping families updated on their loved one’s health status and returning inquiries?
  • 5I see that the facility responds to some online feedback; how do you use that family input to make tangible changes to the daily experience of the residents?
  • 6Could you describe the current daily activity calendar and how you encourage residents to participate in social engagement given the current staffing environment?

Personalized based on this facility's data


Key Review Excerpts

My Grandma is currently here and 3 times has been found sitting in her own bodily fluids for over 3+ hours!!!!

Grandchild of resident · 2022☆☆☆☆

Someone else's medication was given to my cousin. As we were trying to talk to the nurse that gave her the medicine, the nurse kept walking away.

Family member · 2024☆☆☆☆

I was there 3 hrs and called 911 to be removed!!! I wasn’t given none of my medications. Their excuse was their private pharmacy is unreachable.

Former patient · 2024☆☆☆☆
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility32.6%
Worse than Avg
Here
32.6%
US
12.1%
OH
28.2%
Franklin
25.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.3%
OH
6.9%
Franklin
7.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
14.4%
OH
5.8%
Franklin
6.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.7%
Better than Avg
Here
16.7%
US
19.5%
OH
25.4%
Franklin
20.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.4%
Worse than Avg
Here
27.4%
US
19.4%
OH
21.6%
Franklin
20.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
15.4%
OH
9.4%
Franklin
10.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility36.4%
Worse than Avg
Here
36.4%
US
81.8%
OH
78.4%
Franklin
81.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility39.1%
Worse than Avg
Here
39.1%
US
79.7%
OH
75.6%
Franklin
77.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Franklin
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

28deficiencies
4penalties
Well above state avg (10.1)
23 complaint-triggered
$121,205 in fines

Columbus Healthcare Center has concerning patterns, with 20 deficiencies triggered by family complaints over multiple years. The facility repeatedly struggles with basic care requirements including nutrition and hydration, medication management, and wound care. Recent complaints in 2024-2025 involved inadequate treatment, medication errors, and family notification failures, suggesting ongoing care quality issues that families have felt compelled to report to authorities.

Mar 23, 2026Complaint
5
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Nov 5, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 4, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 30, 2024Complaint
1
0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Aug 22, 2024Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 17, 2024Routine
22
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232Potential for harm · WidespreadCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Federal Penalties

Fine

Aug 22, 2024

$42,296

Fine

Jun 17, 2024

$62,108

Fine

Feb 23, 2024

$16,801

Payment Denial

Feb 23, 2024

20-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Columbus Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 87 of 121

Ownership & Management

Owners

Second Option Op Co LLC

Owner · Organization

100%

Key personnel

Wilheim, RonaldOfficer / DirectorRomeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorClime Management Co. LLCManagerGroves, DonnaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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