Columbiana Health and Rehabilitation, LLC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
This facility is highly regarded for its long-term care and clean environment, but families should be aware of potential gaps in weekend rehabilitation and responsiveness to basic needs. I recommend scheduling a tour during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
44 reviews on Google“Columbiana Health and Rehabilitation receives high praise from many families for its compassionate staff, clean environment, and long-term care capabilities. However, some reviewers have raised serious concerns regarding the responsiveness of nursing staff to basic needs, the adequacy of wound care, and the lack of rehabilitation services on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong, long-term care reputation
- Warm, home-like atmosphere
Concerns
- Slow response times for basic assistance (mentioned by 2 reviewers)
- Lack of rehabilitation services on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the facility having a 3-star staffing rating, what steps are you taking to ensure residents receive timely assistance when they press their call buttons?
- 3Since rehabilitation services are primarily focused on weekdays, what kind of activities or movement support are available to keep residents active and engaged over the weekend?
- 4Given the facility's 4-star health inspection rating and focus on a home-like environment, how do you balance maintaining a clean, clinical standard while keeping the atmosphere warm and welcoming?
- 5What is your protocol for handling medical emergencies or sudden changes in health, especially during evening or weekend hours?
- 6Could you walk me through a typical day for a resident here, and how you tailor those activities to help them feel at home?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team goes above and beyond to provide compassionate care, and the therapy staff is top-notch—always encouraging and helping residents regain their strength”
“CHR has a clean facility with an upbeat staff that interacts with the residents regularly and nurse's constantly check on the residents to meet their needs.”
“My mom is currently there and I am having mixed ratings. On some hand she is getting the help with rehab . But in basic care not so much. She can't go to the rest room herself and is dependent on someone to help her to the restroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had families file complaint reports, including one in 2024 regarding medication errors. The most recurring issues involve medication management and fire safety systems, with deficiencies found across multiple surveys from 2018 to 2024. While the facility has corrected past violations including problems with resident privacy and infection control, the recent complaint-triggered medication error suggests ongoing care quality concerns that families should discuss during their visit.
Apr 18, 2024Complaint4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 24, 2022Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Oct 17, 2019Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 20, 2018Routine1
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Apr 18, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Columbiana Health and Rehabilitation, LLC
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 9 of 43
Ownership & Management
Owners
Northport Holding Operations, LLC
Owner · Organization
James N Estes Jr Family Dynasty Tr no 2
Owner (parent company) · Organization
James Norman Estes Jr Tr
Owner (parent company) · Organization
Jennifer E Agee Family Dynasty Tr no 2
Owner (parent company) · Organization
Jennifer Lee Estes Tr 031093
Owner (parent company) · Organization
Estes, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit columbianahealthandrehab.com
Medicare data downloads
Original nursing home datasets
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