College Vista Post-Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · $43,568 in fines
What this means for your family
This facility is an excellent choice for patients requiring intensive physical, occupational, or speech therapy, as the rehab team is frequently praised for life-changing results. However, families should be prepared to advocate strongly for communication with the administration, as some reviewers have experienced significant difficulty getting updates from management.
Google Reviews
Google Reviews
30 reviews on Google“Families considering College Vista Post-Acute will find a facility highly praised for its exceptional rehabilitation services and a compassionate, attentive nursing staff. While many reviewers highlight successful recovery outcomes for stroke and surgery patients, some families have reported serious concerns regarding administrative communication and instances of medical neglect.”
Quality Themes
Tap a score for detailsStrengths
- Effective and skilled rehabilitation/therapy team
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Welcoming and professional initial admissions process
Concerns
- Poor administrative communication and lack of accountability (mentioned by 2 reviewers)
- Allegations of medical neglect and medication errors
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to positive reviews, often using identical phrasing for different family members. While they do attempt to engage with negative reviews by asking for private contact information, the responses remain largely formulaic.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; how do you ensure this standard of cleanliness is maintained daily?
- 2We noticed your team is very responsive to feedback online, which we appreciate; how does the administration typically communicate important updates or changes to families?
- 3Can you walk us through the specific protocols your nursing team follows to ensure medication is administered accurately and on schedule?
- 4What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?
- 5How does the nursing staff handle medical emergencies or unexpected changes in a resident's condition during the night?
- 6Since your rehabilitation team is highly regarded, how do you coordinate with therapists to ensure a resident's physical recovery goals are being met?
Personalized based on this facility's data
Key Review Excerpts
“The therapy she received here was life changing. After a few months of intensive physical, occupational, and speech therapy she was able to get well enough to safely come back home.”
“From the moment we walked in, we had a meeting with the social worker Blanca who told us that there would be a meeting with all divisions of the center to discuss her recovery plan. From that moment on I knew Mom was in good hands.”
“While I want to acknowledge that the nurses and caregivers who helped my mother daily were kind, respectful, and made her smile, the administration and management of this facility showed a complete lack of compassion and accountability.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
College Vista Post-Acute has a concerning pattern of 49 deficiencies across 11 surveys, with 11 complaint-triggered issues where families filed reports about problems. The facility repeatedly struggles with medication management, care planning, and safety hazards, with these same issues recurring across multiple surveys despite corrections. Most notably, families have complained about inadequate treatment, unsafe conditions, and violations of resident rights, suggesting ongoing quality concerns.
May 9, 2025Routine13
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 3, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Mar 7, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 17, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 27, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Aug 3, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Environmental Deficiencies
Have policies on smoking.
Federal Penalties
Fine
Jul 22, 2024
$15,536
Fine
May 6, 2024
$28,032
Ownership & Operations
Who Operates This Facility
College Vista Post-Acute
for profit
Chain Affiliation
David Johnson
47 facilities nationwide
Chain avg rating: 3.2/5 · Rank 39 of 45
Ownership & Management
Owners
College Vista LLC
Owner · Organization
Russakoff, Richard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit collegevistacare.com
Medicare data downloads
Original nursing home datasets
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