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Nursing HomeMedicaid Investigative

Colfax Health and Rehabilitation of Cascadia

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1150 West Fairview Road, Colfax, WA 9911155 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 17 Google reviews

5
4
3
2
1
Colfax Health and Rehabilitation of Cascadia Nursing Home in Colfax, WA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (26 vs median 14)
  • High staff turnover (77%)
  • High RN turnover (83%)

Bottom 25% in WA · Meets national RN staffing standard · Very high staff turnover · Worst in CASCADIA HEALTHCARE chain · $67,484 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences with therapy and end-of-life care, the facility has significant reports of neglect and poor responsiveness. We strongly advise you to visit in person to inspect the cleanliness of the hallways and to ask specifically about their current staffing ratios and the process for escalating patient complaints to management.

Google Reviews

Google Reviews

17 reviews on Google
Colfax Health and Rehabilitation of Cascadia receives polarized feedback, with some families praising the therapy team and compassionate end-of-life care, while others report severe neglect and administrative failures. Critical concerns include significant delays in call light response, poor facility maintenance, and a lack of transparency regarding discharge planning and restorative care. Families should be aware of the stark contrast between reports of dedicated staff and allegations of systemic neglect and unprofessional management.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms2.0Value2.0

Strengths

  • Dedicated therapy and dietary teams
  • Compassionate end-of-life care
  • Some highly attentive nursing staff

Concerns

  • Significant delays in call light response and patient care (mentioned by 2 reviewers)
  • Understaffing and neglect of basic hygiene needs (mentioned by 3 reviewers)
  • Poor facility maintenance and cleanliness (smells, stained carpets) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32023(6)1.32024(4)2.02025(4)3.72026(3)

Distribution · 17 analyzed

5
8
4
0
3
0
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the great feedback regarding your therapy and dietary teams, how do you coordinate their schedules to ensure residents get personalized care every day?
  • 2How does the nursing team prioritize responding to call lights during busy shifts to ensure no resident is left waiting?
  • 3What specific steps are being taken to address facility maintenance and ensure the living areas always feel fresh and clean for families?
  • 4Can you walk me through your process for medication management to ensure everything is handled accurately and timely?
  • 5How do you ensure consistent communication between the nursing staff and family members regarding any changes in a resident's condition?
  • 6What kind of daily activities or social outings are planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

My mother was in/out of here for 3 yrs. She received only the best of care. The staff is amazing and wonderful at interaction with the patients.

Long-term resident's family · 2025★★★★★

Had a great experience here! My uncle came in after a knee replacement. The therapy and dietary team were incredible.

Rehab patient's family · 2023★★★★★

I have been here for 3 months now and have experienced, neglect, deceit, the call button gets answered when they want to not responding for an hour or more.

Long-term resident · 2024☆☆☆☆
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
3.70hrs
90%
All nurses + aides combined
Staff Turnover
75%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

10

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
19.4%
WA
23.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
19.5%
WA
12.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
15.3%
WA
18.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.5%
Worse than Avg
Here
87.5%
US
93.4%
WA
95.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.9%
Worse than Avg
Here
17.9%
US
12.1%
WA
17.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
5.3%
WA
5.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility42.2%
Worse than Avg
Here
42.2%
US
79.8%
WA
82.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.8%
Worse than Avg
Here
64.8%
US
81.8%
WA
87.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WA
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

27deficiencies
2penalties
Well above state avg (17.1)
42 complaint-triggered
$67,484 in fines

This facility has significant ongoing problems, with families filing 40 complaint-triggered deficiencies across 103 total violations. The most persistent issues involve nursing staffing shortages, medication management errors, and safety hazards including accident prevention failures. Recent 2025-2026 complaints indicate continuing problems with wound care, medication errors, and nursing staff competency that families reported directly to regulators, suggesting these core care quality issues remain unresolved despite repeated corrections.

Apr 7, 2026Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 28, 2026Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 11, 2025Complaint
1
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Jun 14, 2025Complaint
22
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0919Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jun 14, 2025Routine
16
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0233Potential for harm · IsolatedCorrected

Egress Deficiencies

Install resident room doors of proper design and width.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Mar 24, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jun 28, 2024

$39,867

Fine

Oct 12, 2023

$27,617

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colfax Health and Rehabilitation of Cascadia

Organization Type

for profit

Chain Affiliation

Chain Name

Cascadia Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 3.2/5 · Rank 41 of 43 (Worst)

Ownership & Management

Owners

Cascadia Washington Operations LLC

Owner · Organization

Cascadia Hc Group LLC

Owner (parent company) · Organization

Cascadia Healthcare LLC

Owner (parent company) · Organization

Cascadia Holdco LLC

Owner (parent company) · Organization

Hammond, Owen

Owner (parent company)

Laforte, Stephen

Owner (parent company)

Nelson, Timothy

Owner (parent company)

Key personnel

Timberline Ohi Tenant LLC5% or Greater Security InterestWhite Oak Healthcare Finance LLC5% or Greater Security InterestCascadia Hc Group LLCManagerCascadia Healthcare LLCManagerCascadia Holdco LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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