Cloister Assisted Living LLC
Families consistently rate this highly — reviewers highlight attentive and friendly staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility offers a highly caring and clean environment that feels like home for residents. However, you should proactively discuss discharge policies and notice periods with the owners to ensure your loved one has a stable long-term plan.
Google Reviews
Google Reviews
5 reviews analyzed“Families will find a warm, welcoming environment with highly attentive and dedicated caregivers who prioritize resident dignity. However, there is a critical concern regarding sudden resident discharges without adequate notice or transition planning.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly staff
- Clean and inviting living spaces
- Warm and welcoming atmosphere
Concerns
- Sudden resident discharge without notice
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such lovely things about how friendly and attentive the staff is here; how do you foster that warm, welcoming culture among your team?
- 2The living spaces look so clean and inviting; could you show us how a resident's personal room is customized to feel like home?
- 3What does a typical day of social activities and engagement look like for the residents here?
- 4Could you walk us through your communication process for keeping families updated on any changes in a resident's daily routine or well-being?
- 5In the event of a medical emergency or a change in health needs, what is the protocol for notifying the family and coordinating care?
- 6How does the facility handle transitions or changes in a resident's care plan to ensure there are no surprises for the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff is truly remarkable, always attentive, friendly, and genuinely dedicated to enhancing the quality of life for each resident.”
“Glecy (the owner) and her team threw my mother-in-law out of this care home with no notice and no chance to find a new place to live after 4 weeks of living here.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jun 20, 2025OtherCleanReport
An off-site desktop review to reduce the licensed capacity from six (6) to five (5) was completed on June 20, 2025.
Sep 10, 2024RoutineCleanReport
No deficiencies were found during the on-site abbreviated initial follow-up inspection conducted on September 10, 2024.
Jun 18, 2024RoutineCleanReport
No deficiencies were found during the on-site initial inspection conducted on June 18, 2024, and the off-site documentation review completed on June 19, 2024.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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