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Nursing HomeMedicaid Top Rated

Cleburne County Nursing Home

Strong Medicare quality ratings; families often praise clean facility environment. Still worth an in-person visit.

122 Brockford Road, Heflin, AL 3626482 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 15 Google reviews

5
4
3
2
1
Cleburne County Nursing Home Nursing Home in Heflin, AL — Street View
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What this means for your family

While the facility is described as clean and friendly by some, the lack of detailed reviews and recent critical feedback warrants caution. We strongly recommend scheduling an in-person tour to observe staff-resident interactions and asking management directly about the concerns raised in recent negative feedback.

Google Reviews

Google Reviews

15 reviews on Google
Cleburne County Nursing Home receives a high volume of empty five-star ratings, making it difficult to gauge actual quality through online feedback. The few substantive reviews highlight a clean environment and friendly staff, though recent negative feedback suggests significant concerns regarding management or individual staff conduct.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean8.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean facility environment
  • Friendly and helpful staff

Concerns

  • Lack of substantive feedback and potential management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'22(2)'24(4)'26(3)

Distribution · 28 analyzed

5
22
4
0
3
0
2
2
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to maintain such a consistently clean and safe environment for the 82 residents here?
  • 2With your strong staffing rating, how do you ensure that family members receive regular, substantive updates regarding their loved one's health and daily progress?
  • 3I noticed some feedback regarding communication; could you walk me through the typical process for how your management team keeps families informed about changes in care or facility policies?
  • 4What does a typical day look like for the residents in terms of social engagement and activities to ensure they feel connected and active within the community?
  • 5How does your nursing staff handle medical emergencies or urgent health changes during the evening and weekend hours?
  • 6Since your staff is frequently praised for being friendly, how do you foster that culture of care to ensure new residents feel welcomed and supported from their very first day?

Personalized based on this facility's data


Key Review Excerpts

The staff is friendly and helpful, it is clean and the residents are happy.

Visitor/Community member · 2022★★★★★

Friendly Staff

Visitor/Community member · 2024☆☆☆☆

I wouldn’t trust this woman with a mouse!

Visitor/Community member · 2025☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
4.17hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

9

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.5%
AL
21.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
19.4%
AL
13.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
12.1%
AL
1.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.5%
AL
24.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
15.3%
AL
13.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
14.4%
AL
12.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
AL
84.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.0%
Better than Avg
Here
96.0%
US
79.8%
AL
80.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.1%
Worse than Avg
Here
4.1%
US
1.6%
AL
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (3.9)
Clean record — no deficiencies

Cleburne County Nursing Home shows a generally clean record with only 4 deficiencies across 3 surveys and no complaint-triggered violations. The facility had isolated issues with fire safety systems, abuse reporting procedures, and infection control protocols, but all deficiencies were corrected with provider dates of correction and haven't recurred in subsequent inspections, suggesting effective quality improvement processes.

Sep 28, 2023Routine
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 11, 2022Routine
2
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jul 10, 2019Routine
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cleburne County Nursing Home

Organization Type

government

Ownership & Management

Key personnel

Bidikov, IgorOfficer / DirectorCulberson, TonyOfficer / DirectorGatell, ElizabethOfficer / DirectorPruitt, DestinieOfficer / DirectorMetro BankManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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