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Assisted Living

Clearwater Agritopia

Families consistently rate this highly — reviewers highlight exceptional on-site therapy (pt, ot, speech). Schedule a visit to confirm the fit.

2811 & 2807 East Agritopia Loop S, Gilbert, AZ 85296Licensed & Active
Google rating
4.1/5

based on 36 Google reviews

5
4
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What this means for your family

This facility is an excellent choice if you are looking for high-end amenities, excellent on-site physical therapy, and a vibrant social calendar. However, if your loved one requires specialized memory care, you should conduct a thorough investigation into current staffing levels and medication protocols, as historical reviews have raised serious concerns in those specific areas.

Google Reviews

Google Reviews

36 reviews analyzed
Families often praise the facility for its beautiful, luxury-hotel-like environment and the exceptional quality of its on-site therapy and activity programs. While many residents enjoy the social atmosphere and high-quality dining, there are serious historical allegations regarding medication errors and inadequate staffing in the memory care unit.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0Meds1.0Memory2.0CommsN/AValueN/A

Strengths

  • Exceptional on-site therapy (PT, OT, Speech)
  • Beautiful, high-end community environment
  • Engaging activity and excursion programs
  • Friendly and caring staff members

Concerns

  • Memory care staffing and safety issues (mentioned by 2 reviewers)
  • Medication management errors

Rating Trends

Tap a year to see what changed

234'16(3)'18(6)'20(3)'23(1)'25(4)'26(2)

Distribution

5
23
4
0
3
0
2
1
1
6

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the on-site PT, OT, and Speech therapy here; how do these services integrate into a resident's weekly routine?
  • 2The community looks absolutely beautiful; could you tell us more about the types of excursions and outings planned for the residents?
  • 3What specific protocols are in place to ensure medication is administered accurately and double-checked by the nursing team?
  • 4How do you ensure the safety and specialized supervision of residents who may be experiencing memory loss or cognitive decline?
  • 5In the event of a medical emergency during the night, what is the immediate process for contacting doctors and notifying the family?
  • 6I noticed the management team is active in responding to community feedback; how does the facility use resident or family suggestions to improve daily operations?

Personalized based on this facility's data


Key Review Excerpts

Clearwater Agritopia has been amazing for my parents. My dad was there two months before he passed from cancer. During that time, the staff was absolutely wonderful to him. So kind and caring.

Long-term resident's family · 2025★★★★★

The therapy team is super nice as well. If you ever need it, you've got it right on site.

Local Guide · 2024★★★★★

I placed my husband in this facility and he was there about 6 months. To start off the hospice nurse wrote down an 80% reduction in the Parkinson's medication and Generations did not catch it. My husband almost died and I caught the mistake ten days later.

Spouse of resident · 2018☆☆☆☆
Source: 36 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

4total
11deficiencies
Oct 1, 2025Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaints 00145401, 00116442, and 00142229 conducted on October 1, 2025.

Aug 25, 2025Complaint

The following deficiency was found during the on-site investigation of complaints 00141826, 00105736, and 00129917 conducted on August 25, 2025:

Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge documentA.R.S. § 36-420.04.DCorrected Oct 1, 2025

Based on documentation review, record review, and interview, the assisted living center failed to maintain a copy of documentation provided to an emergency responder. The deficient practice posed a risk if the Department was unable to verify the required documentation was provided during a resident emergency. Findings include: 1. A.R.S. § 36-420.04.D. requires: Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or experiencing frequent falls or cardiovascular and cerebrovascular events, as well as dates of recent episodes, if known. 7. The point-of-contact information for the assisted living center or assisted living home, including the telephone number, if available, cell phone number and email address. A point of contact must be available to respond to questions regarding the information provided twenty-four hours a day, seven days a week. 8. A copy of the resident's health insurance portability and accountability act release authorizing a receiving hospital to communicate with the assisted living center or assisted living home to plan for the resident's discharge. This paragraph does not preclude a resident from revoking the resident's health insurance portability and accountability act release authorization. 9. A copy of the resident's advance directives, if any, on file at the assisted living center or assisted living home. This paragraph does not preclude a resident from revoking or modifying the resident's advance directives. 2. In documentation review, the Department received a report which documented the facility contacted emergency medical services (EMS) on May 4, 2025 for R2. The Department received a second report which documented the facility contacted EMS on January 29, 2025 for R3. During the incidents, R2 and R3 were transported to the hospital for medical services. 3. In documentation review and record review, the facility did not have

Aug 12, 2025Complaint
CleanReport

No deficiencies were found during the on-site compliance inspection and investigation of complaints 00140667, 00105110, 00105166, 00127806, 00126122, 00140803, 00140811, and 00125388 conducted on August 12, 2025.

Apr 11, 2024Complaint

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00208400 conducted on April 11-12, 2024:

A manager shall ensure that:R9-10-819.A.11Corrected Jun 3, 2024

Based on observation and interview, the manager failed to ensure poisonous or toxic materials that were stored by the facility were in a locked area and inaccessible to residents. Findings include: 1. During a facility tour of the memory care unit, E1 and the compliance officer observed an unlocked storage room in the common hall where residents could walk that contained paint cans, unlabeled spray bottles with a clear solution in them, Resolve Stain Remover, and insect spray. The unlocked storage room in memory care unit near the entrance of the unit there was stored cans of paint. 2 . In the Signature Unit there was an unlocked storage room near the kitchenette that contained sanitizer spray. 3. In an interview, E1 acknowledged the unlocked poisonous or toxic materials being stored by the facility.

A manager shall ensure that:R9-10-819.A.12Corrected Jun 3, 2024

Based on observation and interview, the manager failed to ensure that combustible or flammable liquids and hazardous materials stored by the assisted living facility were stored in a locked area inaccessible to residents. Findings include: 1. During a tour of the facility, E1 and the compliance officer observed a storage room attached to the facility next to the facility's kitchen and the residents' dinning area where six propane tanks were stored. 2. In an interview, E1 acknowledged the hazard of having propane tanks stored in the facility.

A manager shall ensure that:R9-10-819.A.14.bCorrected Jun 3, 2024

Based on record review and interview the manager failed to ensure two sampled dog residing at the facility were licensed consistent with the local ordinances. Finding include: 1. The compliance officer requested and was not provided with any licensing documentation for the two sample dogs residing at the facility. There was no documentation that O1 and O3 were licensed with the Maricopa County Animal Care and Control, as required. 3. In an interview, E1 acknowledged there was no record that O1's and O3 had been licensed as required.

A manager shall ensure that:R9-10-818.A.4Corrected Jun 3, 2024

Based on documentation review and interview, the manager failed to ensure an employee disaster drill was conducted at least once every three months on each shift and documented which posed a safety risk. Findings include: 1. During an interview, E1 and E2 reported the facility had three shifts: First shift from 6:00 AM to 2:00 PM, the second shift from 2:00 PM to 10:00 PM, and the third shift from 10:00 PM to 6:00 AM. 2. Review of the first shift employee disaster drills documentation for the past 12 months revealed drills were conducted on: May 28, 2023, July 26, 2023, and November 1, 2023. 3. In an interview, E1 acknowledged the facility's employee disaster drills were not conducted at least once every three months on the first shift as required.

A manager shall ensure that a resident's medical record contains:R9-10-811.C.17Corrected Jun 3, 2024

Based on record review and interview, the manager failed to ensure that a resident's medical record contained documentation of notification of the availability of the vaccination for influenza (flu) according to A.R.S. \'a7 36-406(1)(d), which required the facility to make the vaccination available to the resident on site on a yearly basis; for two of seven sampled residents records reviewed who had resided at the assisted living facility for more than 12 months, which posed a health and safety risk. Findings include: 1. Based on the dates of acceptance and review of R2's and R4's medical records, the compliance officer requested and was not provided documentation to indicate R2 and R4 had received the flu vaccine. There was no other documentation available in R2's and R4's medical records to indicate the vaccine was offered, given, refused, or contraindicated within the past 12 months. 2. In an interview, E1 and E2 acknowledged there was no documentation available that the flu vaccine had been made available to R2 and R4 during the past 12 months.

In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes:R9-10-814.F.1Corrected Jun 3, 2024

Based on observation, record review, and interview, the manager failed to ensure that a service plan for a resident who is receiving personal care services included the treatment of bruises, injuries, pressure sores, and infections, which posed a health and safety risk; for two of two sampled residents. Findings include: 1. Review of R2's current service plan dated February 15, 2024 did not document the lateral leg wounds and the treatment of these wounds that were being treated by an outside service. 2. Review of R3's current service plan dated January 25, 2024 did not document the lateral heel wounds and the treatment of these wounds that were being treated by an outside service. 3. In an interview, E1 and E2 acknowledged the residents' wounds. However, these sampled residents' service plans did not document the wounds and the treatment of these wounds.

A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2):R9-10-815.B.1Corrected Jun 3, 2024

Based on record review and interview, the manager failed to ensure that for one two sampled resident who were unable to ambulate even with assistance, the resident's primary care provider (PCP) or other medical practitioner signed a determination stating that the resident's needs were being met. This determination was to be completed at least once every six months throughout the duration of the resident's condition to determine if the resident's needs could be met which was based upon a current resident examination and the assisted living facility's scope of services which posed a health and safety risk. The facility is licensed to provided directed care services. Findings include: 1. In an interview, E2 reported that R6 has been unable to ambulate even with assistance for at least the past twelve months. 2. Review of R6's medical record found a documented determination completed that was dated November 22, 2023. However, there was no documented determination completed by R3's medical practitioner prior to November 2023. The determination should have been based on a current examination of the resident, the facility's scope of services, and a statement that the resident's needs could be met by the facility. 3. In an interview, E2 acknowledged there was no documentation of the required determinations available for review prior to November 2023 which could pose a health risk to the resident.

A manager shall ensure that food is obtained, prepared, served, and stored as follows:R9-10-817.C.4.aCorrected Jun 3, 2024

Based on observation and interview, the manager failed to ensure foods requiring refrigeration were maintained at 41\'b0 F or below which posed a health and safety risk. Findings include: 1. During a facility tour, E1 and the compliance officer observed the facility's kitchen reach-in refrigerator, that contained food, had a thermometer that registered 48\'b0 F at the warmest area of the refrigerator. The refrigerator was not in use during the observation. 2. During an interview, E1 acknowledged the facility's refrigerator was not maintained at 41\'b0 F or below.

A manager shall ensure that food is obtained, prepared, served, and stored as follows:R9-10-817.C.6Corrected Jun 3, 2024

Based on observation and interview, the manager failed to ensure that frozen foods were stored at a temperature of 0\'b0 F or below. 1. During a facility tour, E1 and the compliance officer observed in the facility's kitchen walk-in freezer, that contained food, the temperature on the facility's thermometer registered +10 degrees F. The freezer was not in use at the time of the observation. 2. During an interview, E1 acknowledged the facility's kitchen walk-in freezer temperature was not maintained at 0\'b0 F or below.

A manager shall ensure that:R9-10-819.A.1.aCorrected Jun 3, 2024

Based on observation and interview, the manager failed to ensure the premises and equipment used at the assisted living facility was cleaned according to policies and procedures designed to prevent, minimize, and control illness or infection. Findings include: 1. During a tour of randomly selected residents' units, E1 and the compliance officer observed in R1's unit there were numerous dog potty pads laying on the floor throughout the unit. A number of them appeared to have pet urine and feces on the pads. It was difficult to know where to walk. The few areas of the floor that were not covered with dog potty pads one could see urine like stains on the carpet. The unit had a strong urine and unclean odor. E1 and the compliance officer observed a small dog in the unit with the resident. 2. In an interview, E1 acknowledged that R1's unit did not did not appear clean which could pose a health risk to the resident.

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References & Resources

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