Clayberg, the
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While the facility is noted for its cleanliness and some dedicated staff members, the recent reports of critical failures in medical care, specifically regarding oxygen management, are deeply concerning. We strongly advise families to conduct a thorough tour and ask pointed questions about clinical oversight and staff training protocols before making a decision.
Google Reviews
Google Reviews
9 reviews on Google“The Clayberg receives praise for its clean environment and professional, compassionate nursing staff from some visitors, but recent reviews highlight significant concerns regarding patient safety and staff conduct. Families have reported serious lapses in basic care protocols, such as oxygen management, and raised alarms about the professional values of the facility's employees.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Professional and compassionate nursing staff
- Engaging common areas like the bird aviary
Concerns
- Inadequate nursing care and safety protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The bird aviary sounds like such a lovely feature; how often do residents get to spend time in that area or participate in outdoor activities?
- 2We've heard great things about how clean and well-maintained the facility is; what is your routine for ensuring the common areas stay comfortable for residents?
- 3Could you walk us through your process for medication administration to ensure everything is tracked accurately and safely?
- 4In the event of a medical emergency during the night, what is the protocol for contacting the family and ensuring immediate care?
- 5We'd love to hear more about the dining experience—how are meals planned and how do you accommodate specific dietary preferences?
- 6What steps are being taken to ensure that nursing care remains consistent and that safety protocols are strictly followed for every resident?
Personalized based on this facility's data
Key Review Excerpts
“The Clayberg Staff--starting at the office, to the kitchen, laundry, but more importantly every nurse that I came in contact with was an amazing soul. The selfless job they are called upon to do. Very clean. Professional.”
“If you have a loved one on oxygen, do not take them to clayberg, since the DON, and nursing staff does not understand the concept of if patient has oxygen they need it at all times, yes, even when you place resident on the toilet, they need to make sure that patient has oxygen tank in bathroom with them.”
“Great place to visit your family and relatives. We live the day room with the bird aviary! Great conversation starter.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents who lost too much weight
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clayberg has ongoing safety and care concerns with 23 deficiencies across recent surveys, including one complaint-triggered by families regarding accident prevention. The most persistent issues involve fire safety systems, accident prevention, and medication management, with problems recurring across multiple inspections. While all deficiencies show correction dates, the pattern of repeated fire safety violations and accident hazards suggests implementation challenges that families should discuss during visits.
Apr 4, 2025Routine6
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
May 31, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 2, 2023Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Clayberg, the
government
Ownership & Management
Owners
County of Fulton
Owner · Organization
County of Fulton
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit clayberg.org
Medicare data downloads
Original nursing home datasets
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