Clatsop Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews
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What this means for your family
The facility is frequently praised for its clean environment and engaging activities, making it a pleasant setting for many residents. However, families should be aware of recurring issues with administrative communication and the potential for lost personal items; we recommend keeping a detailed inventory of belongings and establishing a clear point of contact for concerns upon admission.
Google Reviews
Google Reviews
33 reviews on Google“Clatsop Care Center receives polarized feedback, with some families praising the compassionate staff and engaging activities, while others report significant concerns regarding management and communication. While many reviewers highlight a clean environment and dedicated nursing staff, recurring complaints focus on administrative responsiveness, lost personal items, and inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Engaging activities and community atmosphere
- Dedicated and friendly nursing/CNA staff
Concerns
- Poor administrative responsiveness and management (mentioned by 4 reviewers)
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Loss of resident personal property (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the community atmosphere here; what kind of social activities or group outings do you have planned for the residents this month?
- 2It's wonderful to see that the nursing and CNA staff are so well-regarded; how do you ensure that this high level of care remains consistent during shift changes?
- 3How does the administration handle communication with families to ensure we are always kept in the loop regarding any changes in a resident's care plan?
- 4What specific protocols are in place to ensure that residents' personal belongings and cherished items are kept safe and organized within their rooms?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying both the medical team and the family?
- 6We noticed you are very active in responding to feedback; how does the facility use resident and family suggestions to improve day-to-day operations?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and cnas are wonderful but management is terrible. 2 days at the facility and my wife's phone back up power source disappeared and we were told they would replace it and almost 2 weeks and nothing.”
“Clatsop Care was my mother's home for the last 5years of her life. The staff bent over backwards to accommodate her needs. I love everyone there.”
“I've only been a visitor there and a CNA intern, but was always impressed how clean it was and how many activities for the residents they have!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
5
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clatsop Care Center shows a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to 16 violations across recent surveys. The most recurring issues involve medication management, nursing staffing problems, and resident care planning failures. While the facility has provided correction dates for all identified deficiencies, the high volume of family complaints suggests ongoing quality concerns that warrant careful consideration during visits.
Jan 30, 2026Routine6
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 13, 2024Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 18, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 14, 2023Complaint15
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 14, 2023Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Clatsop Care Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit clatsopcare.org
Medicare data downloads
Original nursing home datasets
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