Claru Deville Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 10)
- High staff turnover (86%)
- High RN turnover (80%)
Below average in MO · Critically understaffed (RN) · Very high staff turnover · $94,613 in fines · Abuse citation
What this means for your family
While recent reviews suggest an improvement in rehabilitation services and social engagement, the history of serious concerns regarding medication management and facility hygiene remains a red flag. We strongly recommend that you conduct an unannounced visit to inspect the cleanliness of the facility and speak directly with the nursing director about their current medication administration protocols.
Google Reviews
Google Reviews
19 reviews on Google“Claru DeVille Nursing Center presents a highly polarized experience, with recent reviews highlighting successful rehabilitation outcomes and attentive care, while older reviews and some critical reports raise serious concerns about facility hygiene and staff conduct. Families should be aware of a significant divide between positive experiences regarding rehab success and negative reports involving medication management and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehabilitation
- Engaging social activities and holiday events
- Accommodating and friendly nursing staff in specific units
Concerns
- Poor facility hygiene and pest issues (mentioned by 2 reviewers)
- Inadequate medication management and communication (mentioned by 2 reviewers)
- Aggressive or unprofessional staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk me through what a typical week of activities looks like for residents?
- 2Given that medication management is a top priority for our family, what specific protocols do you have in place to ensure accuracy and timely administration?
- 3We understand that maintaining a clean and pest-free environment is a challenge in facilities of this size; what is your current daily cleaning schedule and pest control strategy?
- 4How do you approach ongoing training and conflict resolution to ensure that all staff members maintain a professional and supportive demeanor with residents?
- 5What is your standard procedure for communicating changes in a resident's health status or care plan to family members?
- 6With the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing and always go out of their way to accommodate and make the residents feel safe and comfortable. It is clean and the food is yummy!”
“Our Mom stayed here for rehabilitation they worked very well with her. They got her strong and she is coming home.”
“My granddaughter is staying here and she loves the staff in unit 5. They order in Pizza, McDonalds, BBQ during the week. They have parties on holidays that makes it a lot of fun.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
5
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 10 complaint-triggered deficiencies, indicating families have repeatedly reported problems. The most recurring issues involve resident protection from abuse and neglect (cited across multiple years through 2025), resident rights violations around transfers and bed holds, and safety hazards. While the facility corrects deficiencies when cited, the persistent complaints about abuse protection and repeated violations in resident rights suggest ongoing systemic problems that families should carefully consider.
Feb 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 17, 2025Routine11
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Smoke Deficiencies
Meet other general requirements.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 17, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Oct 31, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2024Complaint3
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Oct 5, 2023Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jan 17, 2025
$81,964
Payment Denial
Jan 17, 2025
48-day denial
Ownership & Operations
Who Operates This Facility
Claru Deville Nursing Center
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 31 of 56
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit clarudevillenursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.