Clara City Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (54%)
Below average in MN · Meets national RN staffing standard · Above recommended total nurse staffing
What this means for your family
Clara City Care Center is highly regarded for its friendly staff and effective rehab services, making it a strong candidate for recovery care. When touring, we recommend asking management how they are currently addressing staffing shortages to ensure your loved one receives consistent attention.
Google Reviews
Google Reviews
29 reviews on Google“Clara City Care Center is frequently praised for its friendly, engaged staff and clean, welcoming environment. While families appreciate the quality of care and the facility's role in successful physical therapy recoveries, some reviewers have noted concerns regarding staffing shortages and the need for updated room facilities.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff
- Clean and well-maintained environment
- Effective physical therapy services
- Safe and welcoming atmosphere
Concerns
- Staffing shortages (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that level of attention remains consistent during peak hours or potential shift transitions?
- 2I noticed the facility has had some recent state violations; could you walk me through the steps you are taking to address those specific areas and improve your health inspection outcomes?
- 3With your physical therapy services being a standout feature, how do you integrate those sessions into a resident's daily routine to ensure they stay active and engaged?
- 4How does your team manage medical emergencies or urgent health changes during the overnight hours when staffing levels might be different?
- 5What kind of daily activities or social programs do you offer to keep residents connected with each other and the broader community?
- 6Since your team is so well-regarded for being friendly and helpful, how do you support your staff to maintain that positive culture even during busy periods?
Personalized based on this facility's data
Key Review Excerpts
“Took mom here for physical therapy after knee surgery, very friendly staff”
“They seem to strive to give good care despite shortage of staff. Friendly helpful people to deal with when admitting a family member.”
“Very nice place, and great-grandma is doing much better now than when she first came.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clara City Care Center shows a concerning pattern of recurring accident prevention failures, with families filing multiple complaints about safety hazards over three years. The facility has repeated deficiencies in accident prevention, fire safety systems, and infection control, with families reporting issues that triggered six complaint investigations. While all violations show correction dates, the persistent safety problems warrant careful evaluation during any visit.
Apr 1, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 23, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 26, 2025Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
May 15, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Payment Denial
Dec 4, 2025
13-day denial
Fine
Oct 23, 2025
$13,260
Payment Denial
Jul 16, 2025
28-day denial
Ownership & Operations
Who Operates This Facility
Clara City Care Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit claracityseniorliving.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.